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“Very friendly staff and excellent service from hotel staff”

“The A-Team that make this hotel great were excellent. There’s some building work happening which meant the sauna wasn’t accessible but it’s a small point to an otherwise great stay”

“We're happy all the service, the food is great, happy to come again 😀. ”

“Chambre très confortable. Hôtel calme. Petit déjeuner copieux”

“Wonderful sea view”

“Be aware that although the hotel is walking distance to the bus terminal, it is on a hill, so you need to be reasonably fit if walking up and down. The hotel is close to the harbour and castle. The island bus service is very good for getting around the island and sight seeing. Staff are very helpful and friendly.”

“Fabulous stay Michael and Leigh were excellent hosts.”

“Le personnel très sympathique, les repas super et mais la chambre était un peu petite, il y avait une mauvaise odeur dans la salle de bain et nous avons eu un problème avec la télévision.”

“Normally the best price for a room is by phoning and booking direct with the hotel, not in this case, it was considerably cheaper to book online? Most staff seem happy and helpful except the chap we got the pool towels from, maybe because it was a hot sunny day and he was stuck inside a gloomy room at his desk Outdoor pool Ok but indoor needs refurbishing looks like black mould all around the grouting on the spa pools not nice to see Food in restaurant and at breakfast very good, but again the...

“Hotel had great view and breakfast / lunch on the terrace looking down the valley to sea was very nice. Food in all three restaurants was good, although the steak place you cook your own so menu limited and cooking quality down to you. The pool was not available during our stay which was disappointing as it was late May, so not exactly out of season. One or two of parts of the garden (wooden fences giving way) and breakfast room (seats in booths) were beginning to look a little worn. The Tree...

“Excellent room - very friendly staff - restaurant was good both for breakfast and dinner. Would definitely stay there again on next visit to Guernsey.”

“Staff very welcoming and helpful - responded swiftly and accurately to everything asked, but the property is tired and requires extensive maintenance. Pool been shut for 2 years and Heath Spa now shut as well. Breakfast was really quite good. Location suited us as was a short walk to event we were attending nearby.”

“Room was very clean. Staff were very friendly. Breakfast was superb. A great choice of breakfast. ”

“very easy to go into town bus stop very close lovely bedroom and bathroom. Owner was very helpful when we had to stay extra night { no boat bad weather } he found us another room Thanks ]”

“Brilliant friendly staff”

“Absolutely amazing from start to finish. The hotel was beautiful and our room was lovely. Every member of staff were super friendly and attentive. We would definitely stay here again for Guernsey. The only downside was lack of car parking. Sic spaces which are first come first serve basis but we luckily didn't have any trouble.”

“A one night stay prior to flight - excellent airport location. Sizeable heated o/d pool with adult only sessions. Good sized room with large bathroom including large walk in shower. An early start necessitated a continental room breakfast - a sizeable feast, better than many in house breakfasts!”

“Attractive hotel and garden. Excellent breakfast choice and efficient and friendly breakfast staff. I enjoyed the pool in the spa area and my husband loved the private hot tub on our patio. Our maid/housekeeping attendant was called Navjot, special mention for her efficient and excellent service, she made our stay very comfortable. Nice touch with arrangement of towels etc. Only unfortunate aspect is noise from private events on Fri and Sat in one or two of the ground floor rooms, the music did...