โThese guys are really good - the service and front desk team are what makes this a great hotel. Fantastic service. Reminded to any issue w the customer at the fore front of approach.
One thing if you are a light sleeper try and avoid the rooms that face the street as there is a lot of action out there w a cloud in front. The upper rooms out of the main building are the coolest so try those they are amazing.โ
โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
โExcellent location, 5-10 min walk to lots of attractions.Spotlessly clean, suprisingly quiet. Perfect for three adults. Bed v comfortable, bathroom v clean.
Felt safe, our contact Kara was v helpful via Whatsapp as my phone not great.
Finally it had been a few years since visiting this area of London and I felt safe walking about as plenty of police and security about.
Highly recommend Spoons on Leicester Square,the Italian Restaurant below the appartment.My wife,daughter and I visited the KU...
"I was so impressed with Lima, who was responsible for everything from check-in to minor service. The hotel was so perfect and the lounge on the first floor was very well maintained.
If I go to London again, I will definitely make a reservation again."
