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Reviews of Eaglewood Resort and Spa

4 out of 5
Eaglewood Resort and Spa
1401 Nordic Rd, Itasca, IL

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1012 reviews" "
Rating 8 - Good. 260 out of 1012 reviews" "
Rating 6 - Okay. 125 out of 1012 reviews" "
Rating 4 - Poor. 54 out of 1012 reviews" "
Rating 2 - Terrible. 46 out of 1012 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Solmari

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it's a nice area and have alot of food option and Walmart 5 mins away
Stayed 2 nights in May 2024

8/10 Good

Cynthie

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sharisse N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect, the staff were great and the rooms were clean. I loved the breakfast buffet. I would stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean and beautiful.
Stayed 4 nights in May 2024

10/10 Excellent

Nashay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Hamza

Booked a suite and was given a horrible dingy room in the "basement". Not really a basement but lower than the lobby level. Ugly outdated room with no view. Highly disappointed.
Stayed 1 night in May 2024

8/10 Good

Gregg

Traveled with partner, Traveled with family
Average
Stayed 1 night in May 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eagle Resort is located outside Chicago but it felt like I went to another state. It's a tucked away gem. I will return for another quick getaway for myself, withmy family or with girlfriends.
Stayed 1 night in May 2024

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024

10/10 Excellent

Mel

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tubs needs slip proof strips or mats non slip treatment etc.
Stayed 2 nights in Apr 2024

6/10 Okay

Teresa, Poland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was good
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel. We love the balcony and views. I wish the had at least a nightlight on the balcony and if you stay be ready for a long walk to your room. However the walk with luggage is worth the effort once you get there. Great amenities and employees.
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We didn't like that the entertainment amenities were not connected to the rooms and we had to walk outside to get to them. The location is quiet and convenient for travel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply excellent. Nice, neat and spacious
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian, Willowbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend getaway for those who live in IL, makes you feel like you're out of town. The only downfall is all the walking... Wear comfortable shoes. You will definitely get your steps in. We had a Great safe time!
Stayed 1 night in Apr 2024

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all aspects of our 2 night stay. The grounds were beautiful, the rooms were clean, and the pool and spa area is a great place for relaxation. Would love to stay here the next time we are in town.
Stayed 2 nights in Apr 2024

10/10 Excellent

Keyanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort. Staff were very friendly. Enjoyed the amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniece

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how clean it was and how everything was explained nicely and completely (where and when everything was). When we asked questions we did not feel like we were interrupting something. Our questions were answered fully and politly. It was easy to find and beautiful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chantel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has become a staple getaway spot for my husband and I.
Stayed 1 night in Apr 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy
Stayed 1 night in Dec 2023

10/10 Excellent

Curtis

M
Stayed 1 night in Apr 2024

6/10 Okay

Raejeanne

Disliked: Amenities, property conditions & facilities
I dusted the tables and television. Shower dripped. Carpet old. Staff was nice and very friendly. I have stayed several times because of the nice staff, it’s just cosmetic old look of the rooms. Also I don’t use the pool ect. sucks you get charged for it.
Stayed 2 nights in Apr 2024

6/10 Okay

Brea

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Tywanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, peaceful and great amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my wife Truly Enjoyed ourselves
Stayed 1 night in Apr 2024

10/10 Excellent

Shaunta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most peaceful places I’ve stayed at. Clean and the staff is friendly and welcoming
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the scenery took my breath away. I am recommending this resort to my friends and family.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very helpful staff, nice area to walk around
Stayed 1 night in Apr 2024

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2024

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay! Pool and bowling alley are wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shannel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a my first time staying at this property, and although the bowling alley was not open the days I stayed. I like the fact that there is one on the property.
Stayed 2 nights in Mar 2024

10/10 Excellent

tianna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kristen

Traveled with group
I love Eaglewood, but the whirlpool was dirty and lukewarm.
Stayed 1 night in Mar 2024

2/10 Terrible

David

Stayed 2 nights in Mar 2024

4/10 Poor

Shannon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Every thing was closed all of the amenities that we came here for were not open during the week, boweling and golf stimulator. It was very boring and made our visit a waste of money.The pool was the only thing open, the hot tub was cold and the steam room was broken. Plus they make you leave your towels with them and make you walk outside in the cold soaking wet to get back to the hotel, because they don’t get the towels back was the reason. I have never experienced anything like that.
Stayed 1 night in Mar 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and views
Stayed 1 night in Mar 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vanesa

Traveled with family
Liked: Staff & service
Clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheena

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I love the nice area the room, soap dispensers in the room. What i didnt like was the strings of hair everywhere in the room and whoever cleaned the room needs to dust. First thing i noticed was the tv and tv stand was so dusty. Makes me wonder about the cleaning staff
Stayed 1 night in Mar 2024

4/10 Poor

STEFANIE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
King suite was nice, but loud as it was feet from an elevator. Upon arriving we called and reported that the refrigerator wasn’t working. We were told someone would be up to repair or replace it soon. They never came. Then the toilet broke and we had to pack up and leave as we weren’t going to keep waiting.
Stayed 1 night in Mar 2024

10/10 Excellent

andreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place for 15 years
Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 1 night in Feb 2024

4/10 Poor

Ali Ruhi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have wobbly noise. Noise is coming from heat unit. You can smell the smoke if anyone else smokes cig in his room. Smell goes through the ventilation. Sucks. Pool area is not inside the hotel. It is outside and You need to walk outside of the building. Pool is dirty. Temperature of pool was ok, however hot tub wasn’t hot.
Stayed 1 night in Feb 2024

8/10 Good

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel only issue we had was it was cold and u have to walk outside to get to the pool from hotel room but aside from that we had a great stay
Stayed 1 night in Feb 2024