Chicago, Illinois hotel rooms at the Highgate Independent

"Arrived at the hotel at 7 pm. Room was not ready. Was provided complimentary drink tickets to wait in the bar until ready. They also waived some local tourist fees. Location incredible. View amazing. Service good. Was unfortunate room was not ready. "

"Really nice hotel! Big rooms, clean, attentive staff. Good housekeeping. The two restaurants on site are really good and it’s a great location. The pool and gym are really big and nice. Would definitely stay here again. "

"Awesome hotel, highly recommended."

"This hotel is close to everything and I really enjoyed our stay!"

"I'd been to the area many times but never stayed at the Congress Hotel before. I booked it because the price was right, the location was good and I recognized the name. It was lovely compared to some other nearby hotels that are of the same age."

"Internet access "

"The guys at the front desk were real helpful"

"to good!"

" The WhiteHall Hotel BW Premier Collection is fortunate to have both Felicia and Cheryl representing their establishment and welcoming guests daily. During our recent stay in the downtown Chicago area, these two exceeded expectations to ensure our stay was pleasant and rewarding. Upon check-in, we encountered an unforeseen issue with our room key, but Felicia quickly resolved the situation by providing us with a complimentary upgrade, which we greatly appreciated. Additionally, Cheryl went above and beyond by assisting us in obtaining a private car service to attend a special event we were in town for. Their exceptional service truly made our experience memorable! "