City of Westminster, London hotel rooms at the Firmdale

"The location is fantastic—very walkable and close to everything while being safe and quiet. The staff were friendly, attentive, and made the stay feel really welcoming. Clean amenities and excellent service all around. The only downside was the mattress—it was an older coil style and not the most comfortable for a good night’s sleep. That said, everything else was lovely, and I’d still happily stay here again for the great location and overall experience."

"Great place"

"Good 😊 "

"I enjoyed this property. Highly recommend. Staff were professional and property was clean and safe. Bring a US adaptor that fits UK outlets, as all outlets are UK compatible. No early check in, prior to 2pm... but they do allow you to keep luggage there until check in. "

"Great place to stay in on your trip to London. Located in the center of it all! "

"The hotel is beautiful as it is also a historic building, the service of everyone was impeccable, helpful and so friendly. The rooms are very roomy and comfortable (we got a river view and what a view!), for the international travelers it has dual voltage outlets! It’s close by a lot of activities and landmarks and so easy to get a taxi, an uber or an uber boat! Right across the street by the embankment dock. I’d recommend it over and over for sure. "

"Great place"

"Great Stay"

"This is our go-to spot when visiting London. Central location, modern, clean and always helpful staff. The rooms are small but are well designed and have everything you need. "