โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โThis hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced.
On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...
โGreat location and walkable
To Progressive Field, Rock and Roll Hall of Fame, Jackโs Casino and many more. Fidelity is a cute boutique hotel with great staff from valet to check in to dining in their onsite restaurant. โ
โWhat I liked:
very convenient from I480, feels safe and quiet.
old but in working order. Drive up to door entrance. Plenty of Parking. WiFi, good refrig and freezer. Great bed. Firm. Heat and Air are execellent.
What it needs, for winter, coat hook by door to avoid getting in snow and ice. 1 more waste basket and rod or shelf for clothes near bathroom.s TV instructions because it uses buttons on TV instead of remove.
For overnight and short stays it is excellent.โ
โNo onsite parking but we took advantage of the valet availability which worked quite well. Staff was all very friendly. An unusual plus: Hotel had THE BEST shampoo and conditioner of all the hotels weโve stayed in. Walkable to an entertainment and restaurant district, baseball stadium and Rocket Arena. Simply a great location. โ
