All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Conveniently located near our destination. Helpful staff. Good price.
Joe
Stayed 1 night in Mar 2024
10/10 Excellent
Lorie
Feb 23, 2024
Lorie
Stayed 1 night in Feb 2024
6/10 Okay
Mary
Traveled with family
Dec 31, 2023
Liked: Cleanliness, staff & service, amenities
Mary
Stayed 4 nights in Dec 2023
Response from Joyce on Jan 1, 2024
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton Clute, TX. We value your business and look forward to seeing you again soon.
I really was sooooo comfy in that bed! I did not want to get up the next morning. The people were very courteous and helpful, especially Monique when I checked in.
Madolyn
Stayed 1 night in Dec 2023
Response from Joyce on Dec 14, 2023
Thank you for taking the time to leave such a wonderful review of the Hampton Inn & Suites in Clute, TX. Our staff is always excited to hear that our guests have enjoyed their stay. I will be happy to relay your compliments to Monique. She is a valuable member of our staff. Thank you again for your postivie review.
6/10 Okay
Art
Traveled with partner
Dec 5, 2023
Liked: Staff & service, amenities
Room door keys didn't work in two different rooms.
Art
Stayed 2 nights in Nov 2023
Response from Joyce on Dec 5, 2023
Thank you for leaving a review of the Hampton Inn & Suites by Hilton. We have determined there was computer error in the system that caused the problem. The issue has been resolved and steps have been taken to prevent a recurrence. We hope you will stay with us again.
10/10 Excellent
Elizabeth
Nov 20, 2023
Liked: Property conditions & facilities
Staff was very helpful and professional.
Elizabeth
Stayed 1 night in Nov 2023
Response from Joyce on Dec 5, 2023
Thank you for taking the time to leave this great review. Our staff is happy to know you enjoyed your stay with us. We look forward to your next visit.
All in all a good experience. Had room key issues initially, but was resolved.
Stephen
Stayed 1 night in Nov 2023
Response from Joyce on Nov 14, 2023
Thank you for leaving a review of the Hampton Inn & Suites by Hilton Clute, TX. I am happy to hear that we were able to resolve your key issue. Our staff looks forward to seeing you again.
Thank you for taking the time to review the Hampton Inn & Suites by Hilton. I will be happy to relay your compliments to our staff. It always makes them happy to hear our guest have enjoyed their stay.
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton Clute, TX.. It makes our staff happy to know we've made pir guest happy.Thank you again for the excellent review.
10/10 Excellent
Hector
Nov 4, 2023
Hector
Stayed 1 night in Nov 2023
Response from Joyce on Dec 5, 2023
We were excited to see you enjoyed your stay at the Hampton Inn & Suites in Clute, TX. We hope you come back soon.
Thank you for taking the time to review the Hampton Inn and Suites in Clute, TX. We are excited to see you enjoyed your stay. Thank you again for your excellent review.
Hotel Staff was friendly and courteous. The Hotel and room cleaniness were above exceptional!
Melanie
Stayed 1 night in Sep 2023
Response from Joyce on Sep 15, 2023
Thank you for leaving a wonderful review. We are excited to know you enjoyed your stay with us. Our staff hopes to see you again soon.
10/10 Excellent
van
Sep 3, 2023
Excellent
van
Stayed 1 night in Sep 2023
Response from Joyce on Sep 8, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff is always happy to hear that our guests have enjoyed their stay. We look forward to your next visit.
Thank you for taking the time to leave a review. We know how busy life can be. Our staff is delighted to know you enjoyed your stay with us. We hope to see you again soon.
10/10 Excellent
Angela
Jul 30, 2023
Angela
Stayed 1 night in Jul 2023
Response from Joyce on Sep 8, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites in Clute, TX. Our staff was delighted to hear you enjoyed your stay with us. We hope you will be able to visit again soon.
8/10 Good
Damien
Traveled with group, Traveled with family
Jul 10, 2023
Liked: Staff & service, room comfort
Need some updates to decor but overall it was good.
Damien
Stayed 2 nights in Jul 2023
Response from Joyce on Sep 8, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites in Clute, TX. We have finally obtained approval from corporate to update the hotel. As soon as we can obtain the materials and the workers we will begin.
Fast check in and We could stay in the pool until 11:pm
FELIPE
Stayed 2 nights in Jun 2023
Response from Joyce on Jul 5, 2023
Thank you for taking the time to review the Hampton Inn & Suites Clut/Lake Jackson. Our staff is delighted to know you enjoyed your stay. It makes us happy to know our guests are happy.
We went to this hotel because Galveston was booked and super expensive. We ended up having a great stay and a great time at the beach! The hotel was clean, breakfast fresh, and clean outdoor pool with hot tub. There were many quick food options right off the service road and just a quick 15 min drive to the beach. I will definitely be back!
Pamela
Stayed 2 nights in Jun 2023
Response from Joyce on Jun 20, 2023
Thank you for leaving such a wonderful review of the Hampton Inn in Clute, TX. Our staff is excited to hear you enjoyed your stay and will be back again. We look forward to seeing you again.
The carpet in our room, 205, was really nasty looking!
Harold
Stayed 1 night in Jun 2023
Response from Joyce on Jun 20, 2023
Thank you for leaving a review of the Hampton Inn in Clute, TX. The carpets are cleaned regularly but the stains were unfortunately permanent. We have just received approval from corporate to begin upgrades to the hotel. I hope you will come back to see the changes.
8/10 Good
Terry
Jun 9, 2023
Terry
Stayed 1 night in Jun 2023
Response from Joyce on Jun 29, 2023
Thank you for taking the time to review the Hampton Inn in Clute, TX. We appreciate how valuable your time is. Our staff hopes to see you again soon.
I loved the fact that this hotel is pet friendly. I was able to bring my dog on a road trip with me and husband, worry free!
John
Stayed 1 night in May 2023
Response from Joyce on May 9, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. It makes us happy to know you enjoyed your stay with us. We hope to see you again soon.
Thank you for taking the time to review the Hampton Inn & Suites in Clute, TX. I am sorry you did not enjoy your stay.
10/10 Excellent
Patrichs
Apr 14, 2023
Patrichs
Stayed 1 night in Apr 2023
Response from Joyce on May 9, 2023
Thank you for leaving a review of the Hampton Inn & Suites Clute/Lake Jackson. Our staff enjoyed having you stay with us and are looking forward to seeing you again.
10/10 Excellent
Kathryn
Apr 12, 2023
Kathryn
Stayed 4 nights in Apr 2023
Response from Joyce on May 9, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites Clute/Lake Jackson. We are delighted to know you enjoyed your stay with us. Our staff is looking forward to your next visit.
It had an area for you to run your dog, what I didn't care for was the room smelled, the bathroom had an odor like someone had just used it the whole time we were there. The carpets were dirty and I didn't like walking around the room without wearing something on my feet.
Terry
Stayed 1 night in Mar 2023
Response from Ji\oyce on Apr 6, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites Clute/Lake Jackson. The carpets have been professionally cleaned but are starting to show wear. We are in the process of obtaining permission from corporate to make upgrades. This should start in the next few months. We hope you will come back to see the changes as the occur.
8/10 Good
Timothy
Apr 3, 2023
Timothy
Stayed 1 night in Apr 2023
Response from Joyce on Apr 6, 2023
Thank you for your positive review of the Hampton Inn & Suites Clute/Lake Jackson. We enjoyed having you stay with us.
Very clean and nice property! Easy, fast check in process.
Joey
Stayed 1 night in Mar 2023
Response from Joyce on Apr 6, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites Clute/Lake Jackson. Our staff is happy to hear you enjoyed your stay. We hope to see you again soon.
Thank you for leaving a review for the Hampton Inn and Suites in Lake Jackson-Clute TX. I am glad to hear everything was great while you stayed with us! Hope to see you again.
Thank you for taking the time to review the Hampton Inn & Suites by Hilton, Clute/Lake Jackson. It is nice to know our guests enjoy their stay with us. Our staff is looking forward to seeing you again.
8/10 Good
Beth
Traveled with family
Feb 26, 2023
Liked: Cleanliness, staff & service, room comfort
Great front desk
Beth
Stayed 1 night in Feb 2023
Response from Lydia on Feb 27, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites in Clute, TX. Your compliments will be relayed to the staff, and we hope you will be able to come stay with us again.
This place over 3 others within a block. Hot breakfast, hot water, convenient. Fresh coffee 24/7. Bed was comfortable. Staff was very very nice.
Cassy
Stayed 3 nights in Feb 2023
Response from Joyce on Feb 16, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites in Clute, TX. Our staff is delighted to know you enjoyed your stay with us. Our goal is to make every guest comfortable.
I love Hamptons. Hallway carpets need replaced but property otherwise is excellent
Gary
Stayed 1 night in Dec 2022
Response from Joyce on Jan 26, 2023
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton. We have finally received approval to do upgrades at the hotel since the design team was furloughed during COVID. We hope to start work as soon as we can receive the product and hire workers. Please be sure to come back and see all the changes.
10/10 Excellent
Jeff
Dec 28, 2022
Jeff
Stayed 1 night in Dec 2022
Response from Joyce on Dec 29, 2022
Thank you for taking the time to review the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff is excited to hear you enjoyed your stay. We hope to see you again soon.
Real clean nice beds
Lights on Parking lot excellent
Friendly staff.
Javier
Response from Joyce on Dec 26, 2022
Thank you for taking the time to review the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Your compliments will be relayed to the stuff, they strive to make every guest feel welcomed. We hope you will be back to visit again soon.
Thank you for taking the time to respond to our survey. We appreciate how valuable your time is.I will relay your compliments to the staff. They strive to make everyone's stay enjoyable.It was a pleasure having you as our guest. Or staff hopes to see you again soon.
Thank you for taking the time to review the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff is excited to know that you enjoyed your stay with us. We hope you will be back to visit again soon.
Excellent service
Friendly staff
Great breakfast
Nice location !!
Lissette
Stayed 1 night in Dec 2022
Response from Joyce on Dec 13, 2022
Thank you for taking the time to respond to our survey. We appreciate how valuable your time is.Your compliments will be relayed to the staff. They strive to make everyone feel welcomed.It was a pleasure to see you. Our staff enjoyed your visit.
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff is excited to see you enjoyed your stay with us. We hope you will be able to stay again soon.
Thank you for responding to our survey. We appreciate how valuable your time is. We hope to see you again.
10/10 Excellent
Maria
Oct 13, 2022
Maria
Stayed 1 night in Oct 2022
8/10 Good
Denise
Sep 29, 2022
Liked: Cleanliness, staff & service
Hotel rooms could use some renovating. Carpeting & furniture in rooms was old and worn. Standard breakfast area (was clean). Pool was nice.
Denise
Stayed 3 nights in Sep 2022
Response from Joyce on Oct 18, 2022
Thank you for taking the time to review the Hampton Inn & Suites by Hilton. We will be going through upgrades shortly. Our staff hopes you will be able to visit after they are completed.
The front desk staff was friendly. Our key card did not work when we returned Sat. afternoon, and even the master key card failed. We were given a room to sit in and watch our football game until the door was opened. Then they let us get our belongings out of our first room and stay in the upgraded suite.
Biff
Stayed 2 nights in Sep 2022
Response from Joyce on Sep 27, 2022
Thank you for taking the time to leave this wonderful review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. We are delighted to know that we were able to provide you with an alternative until we could solve the problem with your key. Thank you for your understanding. Our staff hopes to see you again soon.
Thank you for taking the time to leave a review of the Hampton Inn & Suites by Hilton Clute/Lake Jackson. Our staff enjoyed having you stay with us. We hope to see you again soon.
Location was good for where I was working. Breakfast was OK but not great. Good exercise facility. Very clean.
Grady
Stayed 5 nights in Aug 2022
Response from Joyce on Aug 30, 2022
Thank you for taking the time to review the Hampton Inn & Suites by Hilton Clute/Lake Jackson. I'm glad you found our location convenient for your work. We look forward to seeing you again.