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"Whilst the general asthetics of the building were very nice, the shower in the room was not working due to poor maintenance. This was reported on the first day and we were assured it would be fixed by the time we got back to the hotel from sightseeting. This was not the case and again we reported it only to be told that there was no engineer on site and so it would not be fixed before the next day. For a 3 day stay this was simply not acceptable. The room was also not cleaned despite being requested each morning. "

"Great "

"Check in staff were disappointing. "

"Nice and clean!"

"During my overnight stay, I could not sleep because the room temperature was warm - I was gonna open the window but I was scared to break it. Also I wish you’ll inform the customers that shampoo/conditioner, body wash and lotion are not provided."

"Clean bathroom. The room was a bit dated, but functional. The trains were a little loud."

"Really well maintained room, enough space if you're just using it to sleep in. Wifi was a bit patchy, but it was free, so not complaining!"

"The staff were not particularly friendly. It felt like they didn’t want to interact with their guests. I used the check-in/check-out via the website, which worked well."

"No problems at all"