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Casa Ordoñez

2.5 star property
Cuenca hotel in Downtown Cuenca with free breakfast and a bar

Choose dates to view prices

Photo gallery for Casa Ordoñez

Property entrance
Exterior
Senior Suite | Premium bedding, Select Comfort beds, rollaway beds, free WiFi
Free daily full breakfast
Reception
Welcome to Casa Ordoñez in Downtown Cuenca, where historic charm meets modern comfort. Enjoy a full breakfast and connect with free in-room WiFi. With concierge services, tour/ticket assistance, and meeting spaces like the reception hall and ballroom available at your fingertips.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, rollaway beds, free WiFi

Standard Double Room

Highlights

Separate dining area
Separate sitting area
Fireplace
Premium bedding
Select Comfort bed
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, rollaway beds, free WiFi

Junior Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Premium bedding
Select Comfort bed
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Premium bedding, Select Comfort beds, rollaway beds, free WiFi

Senior Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Premium bedding
Select Comfort bed
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 3
  • 2 Double Beds
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About the neighborhood

Map
Mariscal Lamar 859, Cuenca, Azuay

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

About this property

Casa Ordoñez

Hotel located in Downtown Cuenca
Casa Ordoñez provides amenities like free full breakfast and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), 1 meeting room, and a ballroom
  • A reception hall, concierge services, and smoke-free premises
  • Tour/ticket assistance
Room features
All guestrooms at Casa Ordoñez offer comforts such as fireplaces and premium bedding, as well as perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • Separate sitting areas, separate dining areas, and cable channels

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Family friendly

  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Casa Ordoñez
Casa Ordoñez Cuenca
Casa Ordoñez Hotel
Casa Ordonez Hotel Cuenca
Casa Ordoñez Hotel Cuenca
Casa Ordoñez Hotel
Casa Ordoñez Cuenca
Casa Ordoñez Hotel Cuenca

Frequently asked questions

Is Casa Ordoñez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ordoñez?

Self parking is available for USD 10 per day.

What time is check-in at Casa Ordoñez?

Check-in start time: 1 PM; Check-in end time: 9 PM.

What time is check-out at Casa Ordoñez?

Check-out is at 11 AM.

Where is Casa Ordoñez located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Calderon Park, Church of Santo Domingo, and New Cathedral of Cuenca. Convent of the Assumption and Plaza Rotary Market are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Luis Cordero (Hermano Miguel) Station is 5 minutes.

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Casa Ordoñez Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 99 reviews
Rating 8 - Good. 13 out of 99 reviews
Rating 6 - Okay. 2 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Casa Ordonez!

We spent two nights in Cuenca to visit one of our workers and while there stayed in the Casa Ordonez. We stayed there because the reviews were so good. We were impressed by the friendliness of the owner and his staff. They were quick to meet all our needs, put us in a better room the second night, arranged tours for us and we just appreciated them so much. Breakfast was very good and different every day!
Stayed 3 nights in Mar 2020

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel in the heart of old town

This is a wonderful hotel with great service in the heart of old town but off the main street, thus avoiding the street noise. The owner, Alberto, is a wonderful man who had lived in the USA and returned to this family property to turn it into a hotel. The rooms are historic just as the building but very comfortable. The location is quite walkable to many of the historic sites, museums, and restaurants. I highly recommend this hotel and would definitely stay here again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La perfection !

Tout était parfait... Un accueil très pro et chaleureux, des meubles magnifiques, une literie confortable, de bons petit déjeuners. Emplacement idéal pour ce magnifique hôtel au très bon rapport qualité prix. Un vrai coup de cœur !!
Stayed 2 nights in Feb 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Tjoe, Battle Ground

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic area with easy access to restaurants and the old city square
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente adresse

Beaucoup de charme pour cet hôtel aux parquets cirés à l’emplacement idéal, au personnel très accueillant et aux chambres très confortables, spacieuses et calmes pour un prix très raisonnable ! Nous sommes fans de cet endroit !
Stayed 2 nights in Nov 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Jostein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Casa Ordoñez was wonderful. The staff was very nice, especially the owner. He gave lots of useful information about what to do in Cuenca. The breakfasts were delicious. I definitely recommend Casa Ordoñez.
Stayed 7 nights in Jul 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in all areas

100% recommend staying here! We were greeted by the warm and friendly Alberto, who explained that this hotel was a family home at one point- very beautiful and well maintained with pride. It has so much character. During our 5 day stay, Alberto and all staff members were ultra helpful and charming. Alberto helped us arrange transportation to Vilcabamba and recommended things to do in Cuenca. I never expect people in other countries to speak English to us, but Alberto has perfect English, which is a nice bonus! Location is perfect- about a 5 minute walk to Parque Calderon and the bustling city center. There are lots of shops and restaurants nearby so you can take your pick with any type of cuisine. Our room had a private bathroom and was spacious. Breakfast each morning was prepared fresh with varying items from day to day. One morning is French toast and fruit, the next is avocado toast and eggs. We were always pleasantly surprised!! I cannot complain about one thing. If you are still debating which hotel for your Cuenca stay, you should choose this one.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice ..!!

Charming hotel near all best places to see. Entire staff is friendly and knowledgeable. Speak both Spanish and English.
Stayed 2 nights in Jun 2019

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se siente como en casa

Muy bien, en verdad Alberto y su personal hace que la estadía sea placentera y acogedora. Yo digo que como en casa. Me dieron el mejor servicio posible para una estadía de trabajo, en una suite junior con cama confortable y detalles clásicos pero con todas las facilidades de un hotel.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
es bueno, limpio, estuve poco tiempo, no pude conocer más del hospedaje
Stayed 1 night in Apr 2019

10/10 Excellent

J Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and staff made me feel like family; very helpful.
Stayed 7 nights in Mar 2019

8/10 Good

Orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and friendly hotel. Excellent location. Nice breakfast. Big and spacious room, just the shower was a little bit crowded.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even if we arrived late, we were welcomed by a smile and gentle thoughts. Gorgeous XIX th century house , still in the same family , and owner present and very kind. Excellent breakfast, large TV room well decorated and accessible . We were kindly allowed to leave our luggage for a few hours , while visiting beautiful Cuenca. That was well appreciated. Hotel is in the Old part of Cuenca, within 3 blocks of the main Plaza end next to Market, in a quiet and beautiful part of the city.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização e equipe. Eu durmo em cama com colchão mais duro então achei muito mole, mas todas as camas que estive no Equador foram assim. O hostal é muito charmoso, possui um bom café, internet rápida e boas instalações.
Stayed 2 nights in Jan 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like home

We were greeted by the owner Alberto right away and him and Edwin at desk were amazing. They were helpful with questions about activities, locations, and taxis. We would definitely go back.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historical, lots of character, perfect location

Beautiful historical home, like staying in a small museum, helpful staff, amazing location two blocks from main plaza, interesting and friendly owner, discounts to the thermal spa offered.
Stayed 2 nights in Oct 2018

8/10 Good

Elizabeth, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother and I very much enjoyed our stay at Casa Ordonez. It is centrally located in the historical district amidst all the sights. Our room was large, clean and spacious. The staff was attentive, courteous, and the breakfasts were very good. The only minor drawback is that that our room named, Isabel, had an interior view rather than a street view so it may feel a bit claustrophobic to some guests. Still, I highly recommend Casa Ordonez for visitors to the city of Cuenca!!
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Cadre soigné et très raffiné. Chambre spacieuse très bien décorée donnant sur un agréable patio lumineux. Personnel particulièrement sympathique Situé en plein centre ville, l'hôtel est d'un excellent rapport qualité prix
Stayed 2 nights in Jun 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, extremely friendly.

Lovely historic home converted into a comfortable hotel. Extremely friendly and helpful staff who provided very useful information about the area and arranged drivers for touring.
Stayed 5 nights in Jun 2018

10/10 Excellent

Brian, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of those few memorable hotel stays

This place has a unique charm that made us feel at home and also taken back in time. The care that the Ordonez family has taken to maintain a past-era Ecuadorian house built with an old Spanish design is tremendous. The house has been restored in a classic vintage. The 1890s house still has some original era doors and other features. For those features that are gone, the Ordonez family has done a remarkable job of getting replicas from the same era. The furniture, too, brings one back in time. Few hotels have a unique and extraordinary character that inspires a guest who walks in. This hotel is one of the few I’ve experienced. In addition, Alberto and the rest of the staff were extremely welcoming, making us feel at ease. They helped us in advising on tours, transportation, festivals, etc. They have great advice that helped us arrange affordable visits in Cuenca and the area. One of the other great aspects of this hotel is the location, right in the historical center of Cuenca, and only two blocks from the main square with the historical cathedrals. The location is ideal. Finally, the value of the hotel is outstanding. In other countries, this hotel would be very expensive. Yet this hotel, which has a “hostal” sign in front, is priced like a hostel yet has the ambiance and feeling of a high-end luxury boutique hotel. We extended our stay in Casa Ordonez and Cuenca because we so enjoyed the stay in both the lovely city and the lovely hotel.
Stayed 4 nights in Jun 2018