“We stayed for one night. Lovely lady on reception, polite, efficient and friendly. Beautiful room (we were given an upgrade), very spacious, clean, comfortable bed. Plenty of choice with tea, coffee, biscuits etc.
The toiletries were good quality. Lovely big bathroom.
The room was mega hot but there was a great fan so no problem. Would recommend. Great location too.”
“Truthfully it was excellent value for money, both checkin and room service staff were greet. I ended up booking an extra night and used it as a base for travel as close to motorway with no noise. Well done yo the staff once again. ”
“My fiancée and I recently had the most wonderful stay in Newport. The building itself is truly stunning, steeped in history that added a unique charm to our experience. Beyond the beautiful architecture, the staff were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. We were also particularly impressed with their breakfast service – the selection and quality were truly outstanding and a delightful start to each day. We left feeling refreshed and with...
“From the pictures on the site, it indicated that toileries would be provided. But there was none to be seen. Initially had problems getting into my room, because the no. received was incorrect. Contacted the Office and this was corrected immediately. The no.19a bus goes to the 'Shirley' area, just ask the driver to put you off at the Howard Road bus stop. Take the 1st left and you are on Howard Road and the Guest House is on the right. The full address of your premises needs to include...
“My stay here was an amazing experience. The restaurant offered service on par with what you would expect from a hotel, and the staff were exceptionally friendly and made a lasting impression. While the cleanliness of the room and the lack of transportation options could be considered minor downsides, the room quality was still reasonable given the price. Since I was already aware of the isolated location, it wasn't an issue for me.”
“If you use a wheelchair make sure you state this when booking. Accessible suites are only available on the 2nd floor and the lift does not go to the third floor. We were on the third so we had some steps to use and drag the chair up. An access ramp is at the side of the building but, if you cannot do stairs, you have to wheel through the outside bar patio in the front, into the back of the bar, through the restaurant and out into the lobby. Very small lift as well if you have a lot of...
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