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"The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created. "

"An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!"

"Really enjoyed room. Breakfast was really good. Lots of options. Free shuttle to airport. "

"Good location and property "

"the decor and architecture were sublime. also the service was unmatched "

"Excellent!"

"Staff is incredibly hospitable! They go above and beyond to make sure you enjoy your stay!"

"Lovely hotel. Would stay here again. The breakfast was wonderful. The staff is very helpful and nice. Don't hesitate to book here."

"If you’re coming to Cusco this is the place to stay , the staff was amazing the room was clean and had amazing water pressure. Short walk to most places and if not a cheap uber. The staff gave great recommendations for places to eat. Would stay here again."