“Had the smell of mold in our room, made a complaint about it, and they brought in a dehumidifier. Further , our bed made Soo much noise sounded like it was breaking each time we moved on it, they told us it was fine , never in my 13 years of traveling. Our final issue was with the transport shuttle , we had a spa appointment, but ended up waiting for a whole hour just to miss our appointment. We told management, but she didn’t do anything , what made it worst , this was meant for a birthday...
“Had the smell of mold in our room, made a complaint about it, and they brought in a dehumidifier. Further , our bed made Soo much noise sounded like it was breaking each time we moved on it, they told us it was fine , never in my 13 years of traveling. Our final issue was with the transport shuttle , we had a spa appointment, but ended up waiting for a whole hour just to miss our appointment. We told management, but she didn’t do anything , what made it worst , this was meant for a birthday...
Frantz