Vacation Rentals in Costa Rica

"My room wasn’t ready at check in time. Waited 30 mins in line up to check in so it was 1/2 hour after check in time to be told we had to wait 45 mins for our room to be ready, then had to wait in the line again for 15 mins to get the keys. Room was clean but the bathroom had mold. Staff in restaurant was friendly but very slow. Pool was being used after dark and no light in the pool, very dangerous!! "

"Staff was helpful and friendly."

"We’ve been to this property three times. Love it, but you can tell that it’s getting dated. But that’s being rectified this August when they close the property for a full renovation. According to the staff, we talked to it’s going to be a full remodel, and I would expect it to be top shelf across the board."

"Plenty of parking although the resort was kind of empty when I went. Good: Beautiful room(condo) on high floor with nice balcony and view of ocean..can't say enough about that. A/C in room and premises was perfect. Walk out of 100° outside and immediately into cool resort interior..Plenty of pool chairs/umbrellas so unlike Aruba, I didn't have to get up at 4am to grab one. Again it was kind of empty but I think there's plenty to go around. Plenty of food options on site including Stanz? a slightly higher end dinner place. Most staff was consistent and diligent although some appeared to be dialing it in..can't say I blame them. Dislikes: Bring your wallet! They nickle and dime you for everything. I was granted a late checkout yet they charged me $20 yet I spent thousands there🙄 You have to pay for drinks($15/each) while playing at their casino. So, you're putting $1,000s at risk and you're charging me $15 for a Vodka grapefruit? Seriously? It was kind of empty and I requested to extend my stay and the front desk woman gave me a ridiculous new quote..Went upstairs and re-booked on Expedia for 40% less..Seriously? They need savvy managers to intervene and override robotic front desk agents..very frustrating. All I could deduce is they don't really care if you revisit..$50 to bring up a guest with some lame reasoning..Seriously? All in all I enjoyed my stay but will be looking elsewhere if I return. "

"Clean room, amazing service, great food, family friendly!! Would definitely stay there again!!"

"Absolutely horrible experience. The staff were not accommodating at all and they were all very rude. I will never book at this resort ever again."

"I loved the set up of the hotel. It was quaint enough to feel small and intimate yet it was a really large property with two cold poles with two slides for the kids, which was super fun. The variety of hot spring pools was really fun to go and test out and move around. The rooms were really nice and updated. The staff was really kind. It was a great place and I’d love to go back."

"There was no hot water in the room."

" Don't do it. Spend the extra money."