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“Staff, cleanliness and the room”

“Food was good a lot of options. Some staff were very kind especially the sun club lounge but others seemed like they didn't want to talk to me or me asking for help was an issue for them. The buffet has good food but if you are trying to go for breakfast make sure you go early otherwise there will be a big line, same as dinner. The pools are nice but the best is the beach with the crystal clear water. Room was clean and only some times they would forget to fill the mini bar but as long as you...

“Breakfast and Restaurant food was excellent and great staff. Including Lobby . Very good restaurants and stores nearby ”

“We had a great stay here. The room was very clean, the pool area was fantastic with a gorgeous view of the ocean. The staff were consistently friendly and accommodating. Being within walking distance of restaurants and nightlife was a big plus and made it well worth choosing this place. We stayed for a week and stayed in the city view apartment and upgraded to ocean view for 2 nights before returning to the original room. Loved the comfiness of the city view apartment but the ocean view had a...

“Very nice resort with private beach. Used the fitness center in the morning, had the breakfast buffet at the pen, and enjoyed laying out by the beach. ”

“Rooms serviced daily was nice. Beach ocean entrance to small manmade cove. Snorkeling good if waters smooth enough. Snorkle to the right for best results. Scuba has a deep wall drop about 100 meters out. Plenty of free loungers but no "real" beach. ”

“Es entendible que por le precio no es un hotel 5 estrellas y tampoco esperábamos eso pero la decepción fue grande. 1- cucarachas en el baño todas las noches. Matábamos de 1 a 3 cucarachas por noche. 2- se nos ensució un paño y cuando pedimos reemplazo nos cobraron por cambiarlo. 3- el olor del cuarto era de cloaca. 4- la habitación extremadamente diferente a las fotos. Realmente decepcionante. Nos fuimos de ahí al hotel parassassa que es hasta más económico y otra cosa completamente limpio,...