“The pools and the natural pool are clean and nice. Check-in takes hours. The hotel room was somewhat clean but the toilet in our room was clogged which to me means they didn’t clean the bathroom if they didn’t notice it was clogged. So now I don’t know if I trust the cleanliness. The staff at reception whenever you have questions was rude and didn’t care to really help. Sadly we were disappointed, but we heard the place has recently gone down. Hopefully they work on it because the place is...
“The pools and the natural pool are clean and nice. Check-in takes hours. The hotel room was somewhat clean but the toilet in our room was clogged which to me means they didn’t clean the bathroom if they didn’t notice it was clogged. So now I don’t know if I trust the cleanliness. The staff at reception whenever you have questions was rude and didn’t care to really help. Sadly we were disappointed, but we heard the place has recently gone down. Hopefully they work on it because the place is...
Karen