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"The room was absolutely gorgeous but what really made this trip special was a wonderful and gorgeous and thoughtful stuff especially Charmaine K. She went out of her way to make us feel warm and welcome, and by doing that she secured us as annual customers and guess because this will definitely be your annual getaway for that Christmas Eve feel at this hotel is the best pic in all of Lake Placid with beautiful views, clean rooms and a wonderful staff."

"Nice quiet, neat place. Lots of shopping and dining choices within walkable distance."

"Beautiful hotel! Beautiful area!!!! Gorgeous ballrooms"

"We really enjoyed our stay and everything was amazing . Absolutely beautiful place and the people were friendly and very helpful "

"The place was so cozy and clean! Everyone was very accommodating. Definitely would return. "

"Beautiful room and view. The staff was very friendly and helpful."

"Super easy Check in and check out - super friendly staff - communication excellent during a maintenance issue that did not involve or impact our stay. Very comfortable - quiet - everything we needed while we were there for a hockey tournament. We will definitely be back if we are in Lake Placid again. Thanks for a great stay. "

"Great service Rooms are clean and comfortable Pool is a great touch "

"I had an amazing stay at Whiteface Lodge! The entire property is incredibly clean, warm, and welcoming. The Christmas vibe made everything feel extra cozy and magical — from the beautiful décor to the relaxing atmosphere. The sauna, spa, and hot pool were absolute highlights. Everything felt luxurious and perfectly maintained, making it the ideal place to unwind. The ambiance throughout the lodge is truly unmatched — elegant, peaceful, and so comfortable. Highly recommend Whiteface Lodge for anyone looking for a relaxing and memorable getaway! 🎄✨"