"I initially had some issues with this facility, with the room and bathroom cleanliness. However, management rectified it and the remainder of my stay went smoothly. Property is somewhat dated. The replacement room was orderly. Good location, staff were attentive and polite. As far as a hotel rating goes, it is about a 2-2.5 star facility. The breakfast buffet is planned based on guest nationality, when I tried it, it was mainly an Indian breakfast, but I found items I liked to eat! Lack of an elevator has to be disclosed IMO for safety of the guests and disabled guests. Food choices can be limited based on occupancy, primarily for Lunch and Dinner. There are many eateries in the city of Kandy nearby and they are easy to get to."