Hotel with a Concierge in Kazakhstan from ₩77,330

"Great service, great conditions and great location. I would stay there again."

"The location was great, close to the main attractions in the center of the city. The breakfast menu had a lot of choices. We would stay at this hotel again."

"Amazing hotel, staff and restaurant."

"Clean rooms, good service, nice location with beautiful view of the river."

"Hotel makes a worn out impression. The breakfast was very poor. No buffet. You could choose between 3 different egg-types, with vegetables. It was even not possible to chose if you want to have tomato slices instead of peas with a omelette. Moreover one morning there was no coffee. Personnel in the restaurant needs proper training. In the reception personnel is ok."

"При вселении паренек на рецепшене расстроенно протянул "Ооо,у вас уже за все заплачено, да?" Учитывая, что он держал в руках распечатку брони со всеми данными, я вопрос проигнорировал. Но паренек не унимался "Оплачено, да?". Предположив, что паренек не умеет читать, я ответил "Да, оплачено". Но это бы не конец: сотрудник гостиницы вдруг шепотом и с бегающими глазками забормотал: "Знаете, у нас в номере стоит мни-бар, он не входит в стоимость. Вам надо оставить депозит, хотя бы 5 тысяч тенге". Я...

"The sauna and pool is not included in the room price and this was not clear to me. They require from guests to make a reservation (which costs 8,000 Tenge which is quite steep) and then you can use the pool and sauna - but only for one hour. Breakfast buffet was decent; staff overall friendly; neighbourhood not that great but Hotel shielded off from traffic/quiet. Some staff have perfect English, others don’t. "

"Very clean rooms, stuff is so friendly. The breakfast buffet was amazing!"