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"Very friendly and helpful staff providing excellent service helping to enhance our stay. "

"The hotel is in a wonderful location and has wonderful views. It’s very clean and all the staff are very friendly and professional."

"Lovely place lovely staff"

"Lovely hotel, room clean and comfortable huge bed spacious, lovely area "

"Lovely historic building with a nod to the past in the internal character but with an overall modern feel within the rooms. Comfy bed, clean bathroom and a safety deposit box and toiletries which made this a lovely room. Would have liked a better view, we were in room 145 at the back of the property and tbe coffee/tea tray was on a unit where there wasnt a plug so had to keep moving the entire tray to the dressing table when using the kettle. Given complimentary drink at the bar for our wedding anniversary which was nice and arrived in our room to towel swans and rose petals on the bed which was a lovely touch. Lovely breakfast with a variety of options - all good quality produce. Location was very convenient for walking into the centre of Harrogate. "

"Clean,spacious room.comfortable bed.Had the dinner and breakfast and both were excellent.staff very helpful."

"Property outdated in some areas including in bedrooms net curtain had holes from wear curtain hanging off rail need a fresh coat of paint in bedroom and some areas of hotel need a clean and a fresh coat of Paint "

"A superb hotel, the views are phenomenal, staff are friendly and approachable. Lots of choice for food, buffet breakfast and an extensive menu for other meals. The room was clean and well stocked. "

"Its not the most stylish or modern of places to stay but it has a lovely feel to it. Staff are honest, i left my ear buds and they handed them in. The building is quirky but i was so relaxed with my kids cos there was nothing to break/damage. I could smoke on the balcony and no one cared. I will stay here again 100%"