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"The location is fantastic with great lake and volcano views and a short walk to the Main Street. The hotel however is v average. The rooms are v dated, the bathroom smelt of drains and overall it’s noisy. Average at best. "

"No tiene aire acondicionado. El aire que ponen no enfría y únicamente hace mucho ruido. No vale la pena en relación al precio "

"Staff was very friendly and helpful. We went without power for one night due to storms but that was not the hotels fault. There also was a ton of ants and spiders in the bathroom but as it is basically outside that came expected. If you are staying in the dome, be prepared to hear everything that is going on outside till at least 10 at night"

"Excellent"

"I was so lucky to get a last minute booking with them! The space is so cute and and might be one of the best views in San Juan. The entrance was a bit off the beaten path (hidden) but it’s a quick 10 minute walk to the art street. Staff was super attentive even during a black out we had. Very cute vibe too. "

"We had wonderful time! "

"The staff who greeted us at check in was rude, but most of the staff was very friendly and accommodating. Breakfast was good and included. Coffee was amazing. I drank it without creamer and enjoyed it. Our room was equipped with everything we needed, and the water was hot. However, the water flow is very slow and will take a while to rinse shampoo/conditioner out of long hair. To note—some of the employees don’t speak Spanish well, only their dialect. My husband, who speaks 3 languages, had some difficulty with communication (some of the employees, not all). The hotel landscape is beautiful. "

"Beautiful authentically guatemalan property offering great views of the Volcanoes and Lake Atitlan. No direct access to the lake but quick drive or walk to the Pana docks where you can catch a ferry boat to the different villages. Very clean, attentive staff and amazing food! "

"Great location, beautiful hotel grounds, nice pool with water slide, and great views of Lake Atlitan from the hotel property. Parking is free and plenty of space (there are two parking lots). Only downside is there is no fan, fridge or AC, so it can be humid and hot. "