โLoved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking. โ
โAbsolutely beautiful resort. Our room was magnificent. The views from both the living room and the bedroom were stunning. We had an enormous bath in our bedroom. Our wonderful housekeeper Anita restocked our fridge and water and cleaned our room beautifully every day. What a treat after our daily adventures. We had a couples massage. I canโt say enough about the pampering we received from Yazmin and Naomi. Wow!!! Miguel was our favorite server, at the pool. I always had a dink in my hand. ๐น๐...
โLoved the pool and area on the roof! My only complaint is the nosey traffic, which can't be helped, but nice to be aware of that. Also, it says oceanfront but there is a busy street, the main one... the ocean is there, but its kinda dirty down on that part and not much beach area. The staff outside letting you in and out are very nice, polite and helpful. I felt safe inside the property as a solo woman traveler, but I wanted to be able to walk on the beach at night from my room. I just couldn't...
โHello this was an awesome place in fact I'm coming back for 2.5 weeks from May 1st - May19th and wondered if I could get a discount on the room as I really can't afford $80 plus per night, can we work something out?โ
โEstรก bien. El aire acondicionado de la recรกmara principal no funciona. No hay nada para limpiar en la cocina. No logrรฉ tener comunicaciรณn porque al darle reply a los mensajes el sistema de hotels me marcaba error. El telรฉfono que venรญa en un email nunca lo contestaron. โ
โNeeds new furniture. All the furniture dinning and living room furniture old and stain. Needs Shower doors in all bathrooms. Water was going all over the floor. Needs new Kitchen cabinets. Rail in the stairs. My 88 yr old mother needed help to go up and down the stairs. Needs new toilet seats covers. According, to a lady is not a hotel and they only gave us 6 towels for 7 day stay. We had to go to a laundry mat to wash our towels.
Security guards were amazing and very helpful. Security guard...
โThe Kippal was the perfect place with the perfect staff, Mike and Andy. Once we made our reservations they were in touch to assist us with all of our needs and questions whether related to the Kippal, or Cozumel in general. When we arrived Mike greeted us, made us feel welcome, and showed us to our beautiful room.
It was clear that Mike and Andy are not just friendly and helpful but they also take upkeep of the property seriously. Everything was clean, well maintained, and the modern room with...
โTuvimos inconvenientes menores con el room service, pero el servicio y la atenciรณn de todo el personal estรกn en otro nivel. Excelente disposiciรณn de todo el staff del hotel, y la comida en el restaurante Gondola estuvo genial. โ
