테라스/파티오

더블트리 바이 힐튼 도산, 앨라배마 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 523개 이용 후기 중 289개" "
평점 8 - 좋아요. 523개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 523개 이용 후기 중 47개" "
평점 4 - 별로예요. 523개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 523개 이용 후기 중 29개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

teresa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was good . Rooms were very clean . I wish they had a complimentary breakfast . For the price of the rooms , it would be nice . We were disappointed in that. It everything else was fine
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like the location of this hotel. I was in town to visit my granddaughters, and they also loved the property. I highly recommend it.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Connie 님, Pekin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderfully quiet and peaceful place. Loved it.
2024년 3월에 1박 숙박함
답변 제공: Kendall 님, 2024년 4월 1일
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Kendall 님, 2024년 4월 1일
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

2/10 - 너무 별로예요

JENNIFER

2024년 2월에 1박 숙박함
답변 제공: Kendall 님, 2024년 4월 1일
I'm sorry our hotel did not meet your expectations. Please reach out to us if there is anything we can do to make this past experience better.

10/10 - 훌륭해요

Matina

출장 여행
Great
2024년 2월에 1박 숙박함
답변 제공: Kendall 님, 2024년 4월 1일
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 - 훌륭해요

GAYLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Leonard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kelli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent! Very friendly & helpful. The lobby was very nice & inviting. It was quiet & clean, would absolutely stay again.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

TOYEE

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Piper

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.
It's location was close to family and everything we needed from food to shopping. It was very neat and clean. The service was excellent. I only wish it was warm and dry enough to have used the pool and the outdoor activities.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Regulars
Great experience. We are regulars here We love it here. Convince and staff is very nice.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

James 님, Valrico

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very comfortable
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The curtains on the window were see through causing us to wake up too early.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quite
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

jasmine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Food
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Khalii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함

8/10 - 좋아요

Dan

좋아요: 직원 및 서비스, 객실의 편안함
Stay in Dothan
Front desk was great The lotion bottle coming off the wall ( Not like a Hilton should be ) in the bathroom and the shower had a bad stain on the shower floor. Was kinda nasty
2023년 9월에 3박 숙박함

8/10 - 좋아요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water was hot and beds were comfortable. Staff was very friendly. Check in was seamless and quick.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property
Convenient, clean and new - great experience!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Margarette

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying here. 2nd stay. Only complaint is the odor that exists in hallways and rooms, sorta a sewage spell. But not in reception areas or dining area.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

latasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Paula

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tonya

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스
360 kitchen is the onsite restaurant and it was superb. The hotel not so much. GOOD: *Pool was big, clean, and hot tub section worked. *Onsite restaurant - we have eaten their 4 or 5 times now and its great everytime. NEEDS IMPROVEMENT: *Never offered a famous cookie they advertise. *Brown stains on our bed sheets. They said they would bring new right away but brought wrong size & left us to change them. Called front desk again bc a queen sheet isnt going to fit a king, they brought a king sized top sheet instead of a fitted sheet. We gave up and just laid that over the mattress. Their was also what looked like a blood stain on 1 of the 4 pillows. Never got a replacement pillow case for that either. * House keeping banging on everones door at 930 when check out wasnt until 11. They banged on the room next to us so hard they woke us up. When they got to us, i just yelled "no thank you" . *dried on food on the microwave *mini fridge was not plugged in/working. Overall i would choose a different hotel. For the price they charge and what they actually offer, there are cleaner/friendlier options .
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room service !
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Kendall Clark- Assistant General Manager 님, 2023년 6월 19일
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 - 좋아요

RAYMOND L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dothan Dentist review Natural dentists
Had to go to Dothan from Tallahassee to be reviewed by a Natural Dentist Great experience. Needed a place to stay. So picked most expensive there. Just to say!!
2023년 6월에 1박 숙박함
답변 제공: Kendall Clark- Assistant General Manager 님, 2023년 6월 19일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very clean and I loved the fact there was a restaurant/bar on the premises!
2023년 6월에 1박 숙박함
답변 제공: Kendall Clark- Assistant General Manager 님, 2023년 6월 19일
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel & Staff
Front desk Clerk Terry is amazing even before our stay started she helped me sort some things out. The rooms are just as described in the pictures everything you see is just as you see it customer service is wonderful. The beds are comfortable showers are clean. It was just an overall beautiful stay and I will definitely stay here when in the area again.
2023년 5월에 2박 숙박함
답변 제공: Kendall Clark- Assistant General Manager 님, 2023년 6월 19일
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Everything was good but we asked for more towels and we never got them.
2023년 5월에 2박 숙박함
답변 제공: Kendall Clark- Assistant General Manager 님, 2023년 6월 19일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 - 훌륭해요

Justin

2023년 5월에 1박 숙박함
답변 제공: Kendall Clark- Assistant General Manager 님, 2023년 6월 19일
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4/10 - 별로예요

Delois

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room smelled like mildew.
2023년 5월에 1박 숙박함
답변 제공: Kendall 님, 2023년 5월 19일
Mrs. Delois I am so sorry to hear that you had a negative experience at the DoubleTree by Hilton Dothan. I understand that you were unhappy with the mildew-like smell in your room.I apologize for any inconvenience this may have caused you. I want to assure you that we take the cleanliness and comfort of our guests very seriously. We have a strict cleaning policy in place, and we regularly inspect our rooms to ensure that they are free of any mold or mildew.I hope that you will accept our apology and give us another chance to earn your business. We are committed to providing our guests with a positive experience, and we will do everything we can to make sure that your next stay is more enjoyable.Sincerely,Kendall C

10/10 - 훌륭해요

Curry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An awesome and clean hotel! Would definitely stay there again!
2023년 5월에 2박 숙박함
답변 제공: Kendall 님, 2023년 5월 18일
Dear Curry,Thank you for your kind words about our hotel! We are so glad that you enjoyed your stay. We strive to provide our guests with a clean, comfortable, and welcoming experience, and we are always happy to hear that we have succeeded.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Sincerely,Kendall C

6/10 - 괜찮아요

Lashunda

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I was disappointed to find that the shower floor had clearly not been cleaned (dried ring of dirt/soap scum on the floor). Also, there was only one bath towel, so my husband just dried off with a hand towel. Everything else looked clean throughout the room. Also, the staff was friendly upon our arrival. Hopefully, the bathroom issues was an outlier and it is a better experience next time.
2023년 5월에 1박 숙박함
답변 제공: Joe O 님, 2023년 5월 9일
Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our establishment. We are delighted to hear that you found our staff to be friendly and that the rest of the room met your expectations.However, we are sorry to hear that the cleanliness of the shower floor did not meet your expectations and that there was a shortage of bath towels in your room. Please accept our sincere apologies for any inconvenience this may have caused.We take your comments very seriously and will make sure to address these issues with our housekeeping team to ensure that this does not happen in the future. Our aim is to provide every guest with a clean, comfortable and welcoming experience, and we apologize for falling short on this occasion.We appreciate your understanding and hope that you will give us the opportunity to serve you better in the future. If you choose to stay with us again, please do not hesitate to reach out to our front desk team who will be more than happy to assist you with any needs you may have.Thank you again for your valuable feedback and for choosing our establishment for your stay.Best regards,Joe OdiernoGeneral ManagerDoubleTree by Hilton Dothan

10/10 - 훌륭해요

Brantley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gym was nice, had a Peloton. The breakfast staff was very nice, very helpful.
2023년 5월에 1박 숙박함
답변 제공: Kendall 님, 2023년 5월 18일
Dear Brantley,Y'all, we are so glad to hear that you enjoyed your recent stay at our DoubleTree by Hilton hotel! We take pride in our Southern hospitality, and we are always happy to hear that our guests feel welcome and at home.We are particularly proud of the fact that you found our gym and the breakfast staff to be helpful. We know that a good workout and a delicious breakfast are essential to a great stay, and we are glad that we were able to provide you with both.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Sincerely,Kendall C

10/10 - 훌륭해요

Endora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Kendall 님, 2023년 5월 18일
Dear [Guest Name],Thank you for staying with us at DoubleTree by Hilton Dothan. We are happy that you enjoyed your stay and hope we'll see you again in the future.Best,Kendall C

10/10 - 훌륭해요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to work and well maintained.
2023년 3월에 1박 숙박함
답변 제공: Kendall 님, 2023년 5월 18일
Thank you so much for taking the time to leave us a positive review on Expedia. We are so glad to hear that you enjoyed your stay at the DoubleTree by Hilton Dothan!We take pride in our Southern hospitality, and we are always happy to hear that our guests feel welcome and at home. We are also glad that you found the hotel to be well maintained. We work hard to keep our hotel clean and in good repair, and we are always happy to hear that our guests appreciate it.Sincerely,Kendall C

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Kendall 님, 2023년 5월 18일
Dear Kevin,Thank you for choosing to stay with DoubleTree by Hilton Dothan. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.Sincerely,Kendall C

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a very good stay! A little over priced and breakfast was expensive. Clean! Staff friendly!
2023년 3월에 1박 숙박함
답변 제공: Kendall 님, 2023년 5월 18일
Dear SharonThank you for staying with us at the DoubleTree by Hilton Dothan! We are so glad that you enjoyed your stay overall. We appreciate your feedback about the price of the hotel and the breakfast. We will take your feedback into consideration as we continue to improve our services.We are glad that you found the hotel clean and the staff friendly. We take pride in our cleanliness and our customer service, and we are always happy to hear that our guests are satisfied.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Best Regards,Kendall

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very clean
2023년 3월에 1박 숙박함

4/10 - 별로예요

Tanya

가족 여행
별로예요: 청결 상태
The floor was very sticky in the foyer and bathroom. Our shoes stuck to the floor. The cook did not want to cook breakfast, so our only option was the buffet.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Victor

2023년 2월에 1박 숙박함

4/10 - 별로예요

Ceila

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I thought highly of this hotel, I decided to stay at this hotel because other hotels are disappointing. 1st room ac didn’t work, 2nd room was smaller had a dark red stain in the middle of the floor called management and all they could tell me is that’s all they had left @ 200 per night I deserved better.
2023년 2월에 1박 숙박함