“We booked a three night stay as a mini-vacation for my husband's birthday. Unfortunately we had to cancel the 2nd and 3rd night due to my husband having to visit the emergency department on our first night there. We gave the owner/manager of the hotel immediate notice that we would not be staying after the 1st night and would be checking out the next morning. I requested a refund for the 3rd night, understanding that it would be short notice for the 2nd night. He refused to provide a refund...