6/10 - 괜찮아요
Riley
가족 여행
2025년 7월 25일
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms not ready by 4pm advertised check in time. Nothing offered for compensation. Showed up at 3:50 to check in. They advised it would be at least an hour before the room was ready. I asked if they could call me when it was. No call by 6:30 and I went back and it turned out to be ready. Received a call an hour after I had checked in advising our room was ready. Terrible check in experience. Was not the only guest that was told their room wasn’t ready either.
Sheets were clean. Beds were very comfortable. were fairly clean. Floor/Bathroom/Shower were not as clean. The steam room wasn’t working. The sauna didn’t get warmer than 40 degrees. The pool deck was filthy including the steps to the water slide. The pool water was clean. The outside area (fire pits, games area and tables) looked very clean and well kept.
I would probably sta
Riley
2025년 7월에 2박 숙박함