We had hoped our château stay would be the accommodation highlight of our French road trip, as we love staying in authentic places with history and character. Our room was beautiful, as was the little we were able to see of the château itself.
On arrival, the lady at reception shared a few facts about its history and showed us to our room. Unfortunately, we did not see her again. We later returned to ask whether there were other areas we could visit or enjoy, but despite ringing the bell and calling out, we were unable to get anyone’s attention. The surrounding gardens were also closed off, leaving us with nowhere to explore or relax beyond our room.
We also missed having tea- and coffee-making facilities. This is something we have generally found in accommodation across all price ranges, and being able to enjoy a late-evening or early-morning cup would have made our stay more comfortable.
Even at checkout, we could not find anyone to assist us. As our accommodation was fully paid and we had no outstanding charges, we left the key on the reception desk and let ourselves out.
Although the setting and room were lovely, the lack of hospitality and opportunity to experience the château made this a genuinely disappointing stay. In hindsight, we would have preferred another night in Annecy. Clear information about guest access, readily available staff and a few thoughtful comforts would have made a considerable difference.