โThe condition of the hotel was okay. However, the employee's work ability was poor. I reserved a room with two beds in one room. However, the room assigned was one bed in one room. I thought it was a mistake by the staff and checked again, but I was told an absurd excuse that the hotel does not have two beds in one room. With the help of the online reservation manager, Fortunately, I changed rooms. Then, I couldn't rest for over 3 hours. I will never use this hotel or any Hyatt affiliate again.โ
โCheck in was below average. Did not feel welcomed at all. No eye contact. No greetings. I did not even want to check the lady's name. If someone like that stays in this hotel, your NPS will never make it. However, breakfast was ok. The only thing great was the guy who was cleaning up the tables for the breakfast hours. Hardworking and doing his job the best way possible. I wouldn't want to come back. โ
โWe had a wonderful stay! The hotel was not only nice but also aesthetically pleasing, with a stylish and comfortable atmosphere throughout. The location was incredibly convenient within walking distance to just about everything we needed. Highly recommend to anyone visiting the area. We shall definitely return!
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โI enjoyed my stay! The soaking tub was a relaxing highlight, and the room size was excellentโvery spacious. The floor-to-ceiling windows offered a stunning view of the pool, enhancing the peaceful ambiance. Would stay again!โ
โThe hotel property was very nice overall. Location was interestingโฆnot sure if I would stay in this area again, but the hotel itself is very nice with a lot of food options in walking distance and fun amenities. โ
โEl hotel es muy bonito, las habitaciones muy cรณmodas y limpias. La ubicaciรณn es ideal ya que queda cerca de los puntos turรญsticos de la ciudad โ