“The receptionist at check-in left a very negative first impression.
She made no eye contact and spoke to us in a low voice with her head down looking at her computer so that it was very difficult to understand her. Short curt questions and replies leaving the distinct impression we were inconveniencing her. Ruined the total impression of the hotel.”
“The receptionist at check-in left a very negative first impression.
She made no eye contact and spoke to us in a low voice with her head down looking at her computer so that it was very difficult to understand her. Short curt questions and replies leaving the distinct impression we were inconveniencing her. Ruined the total impression of the hotel.”
JANET