4/10 - 별로예요
Crystal
2025년 11월 24일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
On arrival the elevator was not working. The manager or supervisor told me that they were calling to give guests the option to cancel and waive the fee. This was no help to me as I did not get a call prior to and I’m 8 mths pregnant. Unfortunately I had to stay as it was too late to leave due to me having to wait maybe more than a week as I booked third party. Having to climb those stairs in my state was ridiculous. During our time there only one elevator was working which resulted in long wait times for the elevator and the elevator being over crowded. The pool area being closed early makes no sense either. There are more than enough signs there stating that no lifeguard is on duty and a key is needed for access for everything. I had 8 packages delivered on my 2nd night and was over authorized way over than the actual night which was also ridiculous. The only good thing I can say is that the two gentlemen at the desk were always helpful and friendly
Crystal
2025년 11월에 3박 숙박함