Find hotels near GCU Arena, Phoenix from ₩92,840

"Parking was tight, but that may be normal for a big city. The room seemed clean. We were on second floor and had a balconly. There was a lot of trash on the roof that was just below the balcony railing. The tub looked in rough shape, the finish was rubbed off on the floor. The toilet barely flushed. I had to hold the down for a long time.Water in the sink had to run for several minutes before it got hot. The microwave did not work. We put a cup of room temp water in for 5 minutes and it was the same temp when we pulled it out. After we checked in, we were only in the room for a short time before we left. We returned late that night and that is when we noticed the issues. I reported it to the staff and she dismissed everything. The next morning we went down for breakfast (at 7am) there were a few mini muffins, waffle mix and a waffel iron, and 2 dry cereal choices. There was a juice machine the cranberry juice was gone, the oj was very watered down & I didn't even try for the apple juice. Coffee was good. The experience was not good and I want my money back."

"Bad"

"I’m disappointed with the changes to the resort. We were not able to check in on time. "

"Parking gets full fast."

"Breakfast menu was great and so was the staff. We knew the hotel was older but it was disappointing the condition it was in. A lot of corners were cut when they remodeled. The neighborhood was run down. "

"The room was not very welcoming "

"Staff was nice and helpful but didn't like the roaches or bed bugs in our room and moths "

"Walls are super thing, room was dirty, amenities were NOT included, not as advertised, key card never worked always had to get a new one "

"Amazing "