Find hotels near Great Mall of the Bay Area, Milpitas from ₩136,924

"The property was perfect for me. The breakfast was great and the laundry area was clean all machines were in perfect working condition. I was totally satisfied."

"It’s a good place to stay"

"Yes"

"I wanted to raise a couple of concerns regarding my stay, as the experience fell significantly below what I would expect from a four-star hotel. First, the $19 parking fee is difficult to justify given the complete lack of enforcement. After paying, I was not asked for a license plate number, and there appears to be no monitoring in place. This raises a fundamental question as to what the fee is actually for. In practice, it creates an unfair situation where guests who comply are charged, while others could easily park without consequence. Additionally, the hotel is located in an industrial area with abundant parking, which further makes this charge feel unreasonable. When I asked staff, the only explanation provided was that “it is Silicon Valley,” which is not a meaningful justification. Second, I was very surprised that there were no food or coffee options available after 11 a.m., even on a Saturday. I was unable to get even a basic hot latte, as staff stated they had already “filed the report.” For a hotel of this category, the complete lack of basic daytime service is unacceptable. Overall, these issues made the experience feel far below four-star expectations. I hope this feedback is taken seriously, and I would appreciate if you could address these concerns accordingly."

"I was disappointed with this Hilton Hotel, there was a cockroach in my bathroom. the carpet in the hallway were dirty snd smelled like pee. There were unhouse people in the parking lot. "

"Excelente Service"

"Nice place, quiet and easy to arrive at."

"We arrived with my family at 11:20 p.m. The hotel room was quite old; the beds were dirty, the sheets were unclean, and on top of that, there were insects inside the room. The bathroom— the toilet was loose, it looked like it was going to break. The shower was rusted on the metal, and there was mold. It gave me no sense of hygiene or safety for me and my family. We decided to leave. Half an hour after we arrived at the hotel, I spoke with reception; he agreed to move us to another room. But, definitely, the hotel did not deserve a second chance, especially if they don’t care about cleanliness and customer safety. 0 out of 10, not recommended; we preferred to go to another hotel and pay again for a service that this hotel did not provide. "

"Good place for what we need."