Gubeng, Surabaya hotel rooms at the Independent

"It is right next to biggest Pakuwon Mall, connected to many luxus Condominium buildings behind the Mall, breakfast was very lavish, great choices, chef cook came out to greet guests, weekend breakfast has music orchestra and sing in local music, great experiences."

"Very good and comfortable"

"Always a great stay and the staff are super friendly. "

"Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you"

"The staff were amazing. The food was outstanding! Was a fabulous hotel. "

"Overall a great place to stay for given rate"

"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "

"Exceptional hotel with ver friendly staff and amazing food."

"Nice hotel in a great location next to a shopping mall so lots of choice for dining. Staff were friendly and very helpful. The suite was very nice. My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small touches but important and normal in most suites I have stayed in."