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Staff helpful, clean property, good location

Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade

Hospitality and service is top rated. We thank Chef Heru, Raki, Lena, Nadila and Valda for their efforts

Great hospitality iverall and impeccable service in the breakfast room.

Beautiful historic architecture meets modern 5-star services.

Clean and spacious room. Super friendly and helpful staff. Good breakfast. Awesome roof top pool.

Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.

Staff was helpful and room service was very quick.

Brilliant value for money

I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.

Very good hospitality and well synchronized staff

The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.

A lot restaurants nearby

Very good and comfortable

The staff was incredible and the hotel is very clean and had great amenities

Clean and great place to stay. Staff is very helpful. Breakfast is delicious. Pool is nice