Gulf Coast of Mexico, Mexico and Central America hotel rooms at the El Cid

"Everyone was very helpful"

"This resort is BEAUTIFUL! Staff is very kind and helpful. Food was delicious and fresh. Several staff members went out of their way to make sure our stay was outstanding! Eduardo, Elberth, and Santos were so kind and helpful! We absolutely loved our week stay and are already planning our next trip back! "

"It was great. Like really great. "

"Staff commitment to great service is notable. Food quality and selection exceeds expectations Entertainment team provided memorable experience"

"We had a wonderful family vacation here. Staff were great and service was amazing. Beach Bunch was the best thing ever. They did so much with kids. Our kids just wanted to stay there to play and make projects."

"My wife and I stayed here for our honeymoon. The property was clean and safe and the service from the staff was AMAZING! I recommend this resort to anyone! "

"Stunningly beautiful & clean resort with lots of dining/bar options. Food was phenomenal and drinks were plentiful. Our room was great, with lots of space and nice views, although they weren't consistent with replenishing the snacks/bar fridge (some things got replaced and others didn't, varied day-to-day). Resort was big enough to not feel like you were on top of people but small enough that everything was easy to get to. Shows/entertainment were well done and staff were pleasant and helpful. Being a part of the Excellence Club was a nice perk for the extra use of certain areas & the spa hydrotherapy. Highly recommend this resort!"

"Amazing hotel loved my time here the staff are great"

"Nice and clean"