Gulf Coast of Mexico, Mexico and Central America hotel rooms at the Occidental

"The rooms at this resort were very clean. The staff was competent and very kind. I never saw one staff member on their phone - their full attention was to the guests. I loved the location of the resort. We were able to go for walks on fifth avenue mornings and evenings."

"The only thing I didn't like was the beach, is not a beach, is a port where you can't swim or ecen walk into the water. It's a very small space for a lot of people "

"The room was great we had a great View of the ocean and the pool. The food and drinks however were not great. "

"The restaurants have excellent food, the hotel was very clean."

"Since the day we arrived and till check out. Everything was great food was delicious service staff was excellent , wonderful experience definitely coming back "

"Great service, excellent beaches, nice options and clean all around, nice pool bar, rooms going thru some renovations but doesnt get on the way of an awesome vacation time. "

"Pool was nice"

"The resort is easily accessible from the airport. Property is a little dated but clean and staff is excellent. Ocean view room was worth the upgrade. The beach at the property is small and has eroded since last stay. Not a deal breaker, but there is better. Very walkable beach. Resort is smaller in size which is preferable for our liking. Pool options and entertainment were adequate. The largest drawback from previous stay was the food and restaurant’s. They restrict your options for booking specialty restaurants to 3 per stay. The food options and buffet are just ok. The food options and quality of food has regressed significantly. Best options were from the daily pool side “chef” events and pizza. For a seven day stay, food options and quality will have me looking for a better option in the future unless improved. We have stayed at better for the same price. Keep your great staff, but you have to improve your meals and availability. "

"We had so much fun"