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Alisa Luxury Cruise

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Luxury
5.0 star property
9.2

Wonderful

Elegant voyage through Ha Long Bay

Floating on emerald waters, this luxury cruise ship features a spa with Swedish massages. The rooftop terrace offers panoramic views of Ha Long Bay's limestone karsts during all-inclusive meals. Staff arrange excursions to nearby caves and kayaking adventures through this UNESCO wonder.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
The current price is ₩222,278
₩240,060 total
includes taxes & fees
Jun 6 - Jun 7

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About this property

Alisa Luxury Cruise

  • Luxury cruise ship near Ha Long Bay
  • At Alisa Luxury Cruise, you can look forward to a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage at Alisa Massage, the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area.
  • Additional perks include:
    • Limo/town car service, express check-in, and multilingual staff
    • Outdoor furniture, a 24-hour front desk, and 1 meeting room
    • A porter/bellhop, karaoke, and concierge services
  • Room features
  • All guestrooms are individually decorated, and boast comforts such as 24-hour room service and private hot tubs, in addition to perks like fireplaces and premium bedding.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
    • Bathrooms with designer toiletries and deep soaking tubs
    • Smart TVs with digital channels and DVD players
    • Refrigerators, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 840000
  • Christmas Day (December 25) Gala Dinner per adult: VND 840000
  • Christmas Day (December 25) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on January 24 per adult: VND 840000
  • Gala Dinner on January 24 per child: VND 840000 (up to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 2200000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is Alisa Luxury Cruise pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Alisa Luxury Cruise?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Alisa Luxury Cruise on Jun 6, 2026 start from ₩222,278, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This cruise ship doesn't offer parking.

What time is check-in at Alisa Luxury Cruise?

Check-in start time: 11:00 AM; Check-in end time: 11:30 AM. After-hours check-in is not available.

What time is check-out at Alisa Luxury Cruise?

Check-out is at 10:00 AM.

Does Alisa Luxury Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies.

Where is Alisa Luxury Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 69 reviews
Rating 8 - Good. 18 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

Reviews

Verified

10/10 Excellent

Shalitha

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Extremely overpriced and disappointing

First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍
Stayed 1 night in Oct 2024
Verified

4/10 Poor

JINHO

Disliked: Property conditions & facilities, room comfort
나의 방은 배의후미로 배정받았다 밤새도록 배에서 내뿜는 가스냄새에 잠을 잘수가 없었으며 이동중에도 엔진의 시끄러움에 방에서 있을수가 없었다
Stayed 1 night in Apr 2023
Verified

8/10 Good

Eriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom barco, quarto espaçoso com varanda, banheira, boas refeições, porem com poucas opções ocidentais. passeio excelente
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ahyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Steffen Buhl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Helt fantastisk service af alle ansatte ombord.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must try

Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

CHENG-CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒，餐點口味很適合台灣人，乾淨整潔，工作人員都很有禮貌微笑，服務也都超好，是一間值得推薦的下龍灣游船選擇
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一級棒，可改進空間是浴室每次都得拉窗簾，有點不方便...
Stayed 1 night in Jan 2020
Verified

8/10 Good

MINHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생애 첫 베트남여행

직원들의 서비스가 훌륭해요 음식도 맛있어요. 프로그램이 좋았어요 오래 기억될 여행이었어요
Stayed 1 night in Jan 2020
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien que très touristique c est un incontournable et le personnel et aux petits soins et toujours souriant paysages magnifiques
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

MIN GYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special experience of Halong bay with Alisa cruise

It was really a special experience of the trip to Halong bay in the rain. Ms.Nancy Hoa a staff kindly take care for us from 6:00 am so early in the morning because we much worried for heavy rain. In the rain, we met the special beauty of the Halong, some different experience. Thanks to all the staffs.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyper touristique croisière incontournable

Hyper touristique, baie pas très propre mais croisière sympa et incontournable
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
適度な大きさで乗り心地も良く、新しい設備で良かったです。 特に部屋にはバスタブがあったことが感激でした。 次回も乗船します。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

HUI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Cruise

It’s really amazing to stay in Alisa Cruise. Nice staff, nice food, nice service, and also with a lot of activities.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Eles nos avisarm um dia antes que estavam nos dando um up grade, mas nos colocaram em um barco de qualidade pior e mudaram o roteir, o que acabou nos impossibilitando a vista da baía.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
我覺得可以有更好的選擇 如果到當地購買行程會比較划算~
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.
Stayed 2 nights in Dec 2018