This was my second time staying at Hotel Paco Hakodate in the last 3 years. It was another great experience!
In the first room my wife and I had, we had an issue with the shower not draining properly (it had a pretty nasty clog). When we approached the front desk, our intention was just to let them know about the clogged shower, then have them fix it while we were out-and-about for the day. Instead, they immediately transferred us to a different, upgraded, room with zero hesitation.
The hotel is conveniently located, especially if you're coming from the airport -- the airport shuttle bus drops off and picks up right in front of the hotel. You're also very close to the street trolley.
The massage and spa treatments are also fantastic, at a great bargain.
Breakfast buffet is tasty and fresh, with a nice selection.
Their staff went above and beyond what we looking for, and I'm extremely happy about choosing their hotel again.