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"Clean room, great staff"

"Great place but not a great area. Would stay again everything is new. Very welcoming place wrote me a note, great amenities, comp water and cookies. Very excellent restaurant on property. Def would stay again excellent value!"

"Super excited "

"I’ll start by saying the staff is super friendly, the room was very spacious with two queen beds. Queen Mary is almost a hundred years old and the hall ways, rooms and other areas show a lot of wear. We had breakfast in the Promenade which was $29 per person for the buffet. Not bad. We paid the bill at the table. Our room for one night with taxes, fees, and parking was $370, but you get to explore the ship with that price. The elevators are a little confusing. Plenty of parking. "

"The staff here is really nice but the room was not clean. The bedding was dirty and the towels were dirty as well. "

"The location and layout are great - right on the water, with a walking path along it and lots of outdoor seating. The pool is also great - bigger than many hotel pools, and with lots of chaise lounges. Our room, however, was very rundown and dirty. The floorboards were warped, there were spider webs on the bathroom ceiling, and the plug-in for the coffee maker had a web of dust all over it. The bathroom generally was old and rundown. By the time I realized all of this, we had already unpacked, so I didn't want to ask to move. In addition, they informed me when we checked in that the restaurant was being remodeled, so they had limited service and only outdoor seating. We were counting of the restaurant because we didn't want to go out to find meals elsewhere, but it was too cold to sit outside. So that was a disappointment. The fire pits that they touted were always occupied by other guests while we were there, but they looked cozy. They need to get more of them so that all guests have the opportunity to use them. One of the buildings is under renovation, so I hope the building we stayed in will get renovated soon too. If so, and if the restaurants are open, this would be a great place to stay."

"Everyone at this location was nice. Beautiful scenery’s and if you like to walk or have a pet this hotel is for you. Big long walk way by the river bank. Location was very clean and rooms are huge! I will comeback again here"

"Excellent "

"I enjoyed a couple of beers at the bar, thebartender and the front desk folks were very firendly"