워터프론트 근처 호텔 추천

"직원들은친절한데 객실은 시트에서 냄새가남. 좀 오래된위치좋은호텔"

"Very good "

"깨끗하고, 공항과 인접하여 이동이 편리했으며, 최상층에 gym이 위치하여 LA city view를 보며 운동할 수 있는 환경이 맘에 들었다."

"주차안내가 조금 더 자세하면 좋을거 같아요"

"Very kind"

"Kind staff"

"I was very satisfied with the numerous charging ports available for various devices. However, I was a bit disappointed with the restaurant on the first floor — the food didn’t quite live up to its price. The teriyaki chicken, in particular, had an unpleasant smell and taste. On the other hand, the room was very clean, the network speed was excellent, and the staff were friendly and helpful."

"청결하고 서비스좋고 위치도 좋았습니다"

"I stayed at Hilton Long Beach for 4 nights, and it was, quite honestly, an experience I would rather forget. When I first checked in and entered my room, I was shocked to find a large industrial air purifier or similar machine running in the middle of the room. It was immediately clear that the room had not been properly prepared for a guest. When I raised this issue with the front desk, their response was passive and dismissive. They spoke in a tone that made it obvious they were annoyed and simply said they would “remove it.” Even that took far too long. I emailed Hilton Customer Service about this issue. I was told I would hear back from the hotel within 3 days. That never happened. In fact, not a single person contacted me—not during my 4-day stay, not by the time I checked out, and not even now, long after my return home. It’s hard not to feel like I was just ignored, possibly because I’m Asian and they figured the problem would “go away” once I checked out. Hilton’s customer support was equally disappointing. They never followed up to see whether my complaint was resolved or even acknowledged. I chose Hilton because of its globally recognized brand and reputation—but clearly, I expected too much. Maybe others have had better experiences, but mine was nothing short of awful. Poorly prepared rooms, apathetic staff, no follow-up, and a complete failure in customer care. That is what Hilton Long Beach gave me. Never again."