Heidelberg, Baden-Württemberg hotel rooms at the Best Western

"Awesome staff, very nice & clean room. You have to have breakfast here, definitely much better that what you can find outside. "

"Good"

"I was surprised at check in that we were told we had reserved 4 rooms. We did have 2 connecting rooms but my original booking that I had cancelled well in advance on Expedia never showed up on Hilton Heidelbergs end. I had to prove I had cancelled and had to forward emails to show that I did indeed cancel the first connecting rooms. Once that was fixed, the rest of the stay was ok. "

"Old and outdated, not very well maintained "

"Everything was great"

"Great location. Good breakfast. Comfortable stay"

"Air cond doesn't cool the room, the shower plug hole drains water very slowly, room was very small and bed was too soft. "

"Highly recommend. We cannot beat the location. If ever to return to Heidelberg II would not stay anywhere else."

"The room was clean but there were some things I would've expected to be better. I got an upgrade to an apartment instead of a studio. In this apartment there were multiple things that were not working well. Like the dishwasher never really washed the dishes and randomly shut off and turn on again. The airco was also not working properly, even at the lowest temperature it did not really cool down the room. I've been here before in a studio and then my experience as a lot better. So I think it will probably be an issue of this specific apartment. The rest of the stay was fine. Good breakfast and lovely staff"