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"Clean spacious room, nice friendly staff and good location. Wish they had hot water dispenser on our floor. "

"최고의 시설과 서비스 "

"Excellent "

"Room was very clean and the bathroom was as nice as the photos"

"very attentive and well mannered. the service was spot on and the property was very clean and spacious. We were able to communicate without any language barriers."

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "

"Ckean rooms, family friendly and good breakfast buffet."