Find hotels near House of Sampoerna, Surabaya from ₩26,485

"We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful."

"Best security"

"The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing."

"Clean & Great Friendly Staffs"

"Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff."

"Great staff very helpful "

"A very nice hotel with very friendly and helpful staff!"

"it was a good stay"

"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "

"Beautiful hotel with very friendly staff. Incredible breakfast buffet!"

"Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom.."

"Comfortable hotel, and after a long day travelling, we did not want to search outside for a meal, and ate here, food was very good, and also excellent choice of drinks"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."