일라와라 모텔

“It was uncomfortable because the beddings smelt and bathtub was not that clean. The view outside the window was great but accomodation perspective is was not so good.”

“Very disappointing experience with the reception staff. Unfortunately, the service I received from the reception team was not helpful or welcoming at all. I approached them expecting basic assistance and courtesy, but instead I felt like my concerns were not taken seriously and that they were unwilling to help. The reception team is the first point of contact for guests, so I believe good communication and customer service are extremely important. Sadly, this was not my experience. The attitude...

“Rooms very clean. Definitely stay again.”

“Great room was small but everything we needed even a microwave and sink. Was quiet and we enjoyed our stay. Very kind and helpful at reception. Will stay again.”

“Clean room, nice big towels. The heat worked and close to restaurants and shops. The bed was uncomfortable as it was too firm. I have stayed here before and I don’t remember the bed being so uncomfortable.”

“Room was recently refurbished with bed and bedding were really comfortable and clean. Shower rose was unfortunately broken. This was the only negative. The room was great overall and to be near to the bistro for a very nice dinner was perfect. Would 100% stay and again and would recommend easily for an overnight stay.”

“Although this is an old motel, it's very clean and quite comfortable. The staff at reception are extremely helpful and polite, and we were made to feel welcome. A nice touch was finding the electric blanket warming the bed when we returned later at night,”

“Somewhere else next time”