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"Everything was great, staff friendly. The only issue was immediately following the booking of our reservation, we received an email from the hotel stating that renovation was going on and the view from our room would be blocked due to the scaffolding. This was the case, but it was not a big deal. Breakfast was great, too."

"初めて利用させていただきましたが とても部屋は清潔できれいでした 次回利用する機会がありましたら、ぜひまたお願いいたします"

"☺️"

"Convenient "

"The hoteliers and staffs were all very kindly and friendly. Also the hotel was very clean and comfortable. It would be better if there was always an interpreter who is good at English."

"Overall an excellent onsen hotel. Spacious room and well-appointed onsen."

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."

" 問題なし"

"The checkin process was super simple. They have a tablet in the unit that you use to communicate to their agents. The agents spoke English which made everything that much easier. They answer the tablet everytime and quickly. Wish they had a bathroom upstairs."