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Reviews of Subhas Hotel

3 out of 5
Subhas Hotel
49 Victoria Rd, Jaffna, NP

Reviews

8.2

Very Good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gabrielle

Traveled with partner
Liked: Staff & service
The rates are by far some of the cheapest in Jaffna. The breakfast food was good, but no meat. If you come later than 8h30, youll get the scraps. The rooms smell like mothballs, which is not bothering me per say, but still not the best smell in the world. There are PizzaHut and Dominoes nearby.
Stayed 2 nights in Apr 2024

8/10 Good

Karunakaran, HEBER CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights in Jaffna. Comfortable accommodation with AC and hot water for bathing. Included breakfast, friendly staff at a reasonable rate.
Stayed 2 nights in Feb 2024
Response from Admin - Hotel Subhas on Feb 26, 2024
Thank you for your support and this means a lot to us.

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good location
Good comfort and service in a central location
Stayed 2 nights in Feb 2024
Response from Hotel Subhas Staff on Feb 16, 2024
Thank you Calvin for your valuable feedback. We hope to see you again

4/10 Poor

Rahfiya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed one night. I already paid before I arrived there. They struggled to find my reservation from their records. This happens sometimes. We can understand. However their attempt to find a solution is unsatisfactory. They kept us waiting and served the other customers arrived instead of solving our problem. Safety of our belongings: Unsafe to keep our stuff in the room. The reason is, they asked us to leave the in the front desk when we left. When we came back they could not find the key. They searched everywhere. Finally they found the key in our room door. This is ridiculous. Breakfast: Before booking I looked at the pictures of the food in their menu. Then I realized they are just pictures. There is no variety of food. I regret for making this reservation.
Stayed 1 night in Jan 2024
Response from Hotel Subhas Admin on Jan 23, 2024
Hello Mr. Kamarjan Kamal,Thank you for your valuable feedback and sorry that you didn't have a pleasant stay at our hotel. We will continue to improve our service to meet your needs in the future.

10/10 Excellent

Asher

Traveled with partner
Liked: Staff & service
It was an adequate hotel. The staff were very accommodating and helpful. The room was not perfect but we were satisfied
Stayed 2 nights in Dec 2023
Response from S sanagaran on Dec 27, 2023
Asher, Thank you for your valuable feedback. We appreciate your support - Hotel Subhas Jaffna

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was fine; everything clean; everything worked properly, including the air con. Friendly, helpful staff - from the manager (owner?) and his wife, to the reception staff and the restaurant/bar staff. Breakfast is Sri Lankan style, bit I'm sure of you ask they would happily prepare a more western breakfast (I like the local food, so I didn't ask)
Stayed 2 nights in Oct 2023
Response from Diva on Oct 14, 2023
Hi Don.. Thank you for your valuable feedback and we are looking forward to seeing you again. Have a safe trip.- Hotel Subhas Staff

8/10 Good

Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay in this place.
The staff was very friendly and helpful. As soon as we arrived, they greeted us with a free drink and took all our luggage (eight in total) to our room. Very reasonable size room with all the facilities, including bottled drinking water. Air-conditioned room with a ceiling fan too. Food in their restaurant was very good. They went out of their way to make some extra food, we requested. The prices were reasonable. We will definitely go back again.
Stayed 8 nights in Jul 2023
Response from Hotel Subhas Admin on Jul 25, 2023
Dear Mr. Lunar, We thank you for your valuable review of Hotel Subhas and our staff. We appreciate your feedback. Hope to see you again .

10/10 Excellent

Daniel P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staff Who Care
As an American tourist, I decided to visit Jaffna and do some sightseeing there. Hence, I booked a room at Subhas Hotel for 2 nights. The bed was extremely comfortable. The hotel food was local Jaffna Sri Lankan food and very reasonable in price while also being very delicious. The hotel staff were also very courteous. In terms of convenience for exploration of the city by walking, I also found the hotel to be reasonable close to the main Jaffna city area while also managing to be in a hidden quiet area. For example, it was quite manageable to walk to Jaffna Fort. On the first night, it began to rain while I was at the Rio ice cream place which was around a 25 minute walk away from the hotel. I tried to get a tuktuk or even an Uber back to the hotel, but due to high demand from the rain, it was impossible. So, finally, around 10:30 PM, I sent a message to the hotel asking if they could send transportation to pick me up. I was not sure if the hotel had gotten the message, and I started walking back on the side of the road in the rain using the Google maps while a dog was following me from a distance. Most fortunately, out of the blue, one of the hotel staff suddenly found me, and we then quickly got back to the hotel on his motorcycle. Later, the hotel also helped me book my night bus ticket to Negombo, and complimentary motorcycle transport (with a helmet for me) was provided for both picking up the bus ticket and later at night to the bus pick up point.
Stayed 1 night in Jul 2023
Response from Hotel Subhas staff on Jul 14, 2023
Hi Daniel, we really appreciate your valuable feedback of our hotel and the staff. We are so glad to hear that your stay in Jaffna was pleasant and hope to see you again someday. Have a wonderful trip

10/10 Excellent

Sinthujan, Pickering

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall had a great experience at this property. Located right in the heart of the city and accessible to many food options and places. Great staff members and accommodated to our requests.
Stayed 4 nights in Jun 2023
Response from Hotel Subhas Admin on Jun 12, 2023
Thank you for your valuable feedback. We are looking forward to seeing you again.

6/10 Okay

Yohi

Liked: Cleanliness, staff & service
TV didn’t work
Stayed 1 night in May 2023
Response from SS on Jun 1, 2023
Thank you for your valuable feedback. We will take care of the minor issue with the television.

8/10 Good

Yohi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom facilities need to be upgraded.
Stayed 1 night in Feb 2023
Response from Hotel Subhas Admin on Feb 14, 2023
Thank you for your valuable input. We will look into updating the facility.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Hotel Subhas on Jan 6, 2020
Thank you for your valuable feed back

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Was not very clean, dark godly rooms, terrible shower. Nothing around location
Stayed 1 night in Oct 2019
Response from Guest Relations Admin on Oct 30, 2019
We are sorry to hear that your stay at our hotel did not go as expected. We value your feedback and shall strive to get better at areas of your concern. Please reach out to us so that we can have a better understanding about the issue and try to see what best we can do about it.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Reconstrucred an old standing hotel. Rooms were sufficiently large, with 3 beds. Also maintained good A/C, a fan and a mosquito net.
Stayed 2 nights in Aug 2019
Response from Hotel Subhas on Aug 15, 2019
Dear Guest, Thank you for taking the time to send us your valuable feedback and review. We appreciate it very much. - Hotel Subhas, Jaffna, Sri Lanka

8/10 Good

Curto

Stayed 1 night in Feb 2024
Response from Subhas on Feb 10, 2024
Thank you so much for your positive review

10/10 Excellent

Johannes

Stayed 1 night in Jan 2024
Response from Hotel Subhas on Jan 29, 2024
Johannes, We thank you for your valuable review. - Hotel Subhas Jaffna