"Serena is expensive but it’s a great spot to “land ” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "
"I would also like to sincerely thank the management and the entire hotel team for paying attention to guests’ comments and taking them seriously. I truly appreciate the fact that you listen to feedback and make efforts to improve the guest experience.
Your willingness to respond to suggestions shows your commitment to providing better service, and I hope these improvements will continue in the future."
"Lovely sanctuary from the dusty streets. Great pool and gym , and I could see a good basketball and several tennis courts. The pool gets busy in the afternoon, but a nice relaxed atmosphere. Good breakfast buffet and egg station. Ok restaurant- Indian influenced- would love to see more local dishes! Matoke please! Room spacious nice and clean. Good TV - lots of ways to watch the World Cup , Wimbledon, The Tour, F1, Athletics etc! Shower was ok but not always hot water. Staff were very friendly...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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