“Very clean hotel, polite staff, very helpful & kind.
The Breakfast is delicious with tropical fruits. The restaurant is cozy at night.
I extend my stay with them.”
“We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena”
“Stayed for conference and I wouldn't stay here if it was a personal trip.
It is a big hotel with decent landscape but there is nothing much to do besides staying at the hotel.
1. Rooms : The bed moves around so it was annoying. I hope it is fixed it down.
They had shampoo and shower gel but they don't properly keep them in stock. I only saw Shampoo on the second day thinking the bath gel was multi purpose because they had 4 shower gels in the bath room.
2. Location : The hotel is big and has a...
“The EH is a fantastic value. Room was excellent- very clean, air cond was great, hot shower. The facilities - restaurant, gym, store in premises at Lee great. The best part, this hotel is smack in the middle of everything without the busy aspect found across most places in Kampala. If I go to Kampala again, definitely will stay there.”
“I stayed for one night and had to check out at 6:00 AM. I asked the front desk staff if breakfast could be packed to go. She assured me that the meals would be prepared after the restaurant closed that evening. Upon entering the room, I found it smaller than expected. There was no door knob for the room or the restroom, which was quite unusual. Additionally, there was no place to put the soap except on the floor, which was inconvenient. The room's furniture was outdated. The hotel has a...
예. 대부분의 객실 예약은 호텔의 취소 기한 전에 취소하는 경우 환불이 가능하며, 보통 이 기한은 체크인 24~48시간 전입니다. 예약이 환불 불가인 경우에도 예약 후 24시간 이내에 취소하고 환불이 가능할 수도 있습니다. 검색 결과에서 전액 환불 가능 필터로 키라의 유연한 호텔 특가 상품을 찾아보세요.
