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Smart Apartments- Old Town Train Station

3.5 star property
Charming Kraków hotel: a welcoming retreat, perfect for exploring historic streets with convenient laundry facilities for hassle-free stays.

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Smart Apartments-Old Town Train Station, in Kraków City Centre, offers a comfy base for exploration. Visitors love its location near Royal Road and Main Market Square. Practical amenities like laundry facilities and in-room WiFi enhance the experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Kitchen

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for PLN 250 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately PLN 35 for adults and PLN 35 for children
  • Airport shuttle fee: PLN 149 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 149 (one-way)
  • Crib (infant bed) fee: PLN 250 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Smart Apartments- Old Town Train Station pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Smart Apartments- Old Town Train Station doesn't offer parking.

What time is check-in at Smart Apartments- Old Town Train Station?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Smart Apartments- Old Town Train Station?

Check-out is at 11:00 AM.

Does Smart Apartments- Old Town Train Station provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 149 per vehicle applies.

Where is Smart Apartments- Old Town Train Station located?

Located in Kraków City Centre, this hotel is within 1 mi (2 km) of Kraków Opera and Main Market Square. Economic University of Kraków and Kraków University Hospital are also within 10 minutes. Kraków Główny Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

6.0

Amenities

7.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
There were stores nearby. I loved the empanada bakery. The walk to either the bus or train station was 5 minutes The room was clean.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

BJ

Liked: Cleanliness, property conditions & facilities
The location is convenient for trains and quiet at night. There is no elevator. I literally never saw the building manager/owner. I was just given instructions through whatsapp on how to access the keys and returned them there when I was done.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Nimrod

Liked: Cleanliness
Disliked: Room comfort

Not comfortable

Situated very good, however to climb 4 floors with no elevator is brutal. there is no bed- its a small sofa.and there is either cold or boilig hot water in the shower. Oh.. and when I asked for extra pillow or a larger blanket, they said they dont have any. Apart from that it was nice
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great+++

Werry good service but if you hot allot off lugage with you and they place you at the top off the apartments is werry frustrating takibg all the stairs and with your lugage. No elevator. Overall im happy otherwise.
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Michele

Liked: Cleanliness
The positives: it was convenient to the train and bus stations, and close enough to the Old Town to walk there. There was a Carrefour Express down the street, and a larger Carrefour near the train station. I liked being on the top floor as no one was above me, and the wi-fi worked well. The negatives: Being on the top floor (4th) meant I had to lug my suitcase up seven flights of stairs; the apartment info states 'no lift/elevator', but I don't think it mentions the apartments are on the top floor. As for the studio, the "bed" was actually a couch with the cushions removed, the pillow was lumpy and seemed to be half-filled, and there was no bedside table (there was room for one). The paint on the counter was chipped in places, making it look worn and unappealing. The shower drain was slow so that I ended up standing in several inches of water while taking a 3-4 min. shower. Lastly, I suggested to reception via email (there wasn't anyone in the building, to my knowledge) that providing a toaster, a tea towel, and hangers would be great additions. I received a reply telling me (1) to look for the toaster because there should be one in the studio (I'd looked through all cupboards before making my suggestion), (2) hangers are in the wardrobe but some people might take them (there was no wardrobe in the studio, and definitely no hangers), and (3) paper towels and a kitchen towel are provided (the paper towels were really cheap and the kitchen towel was more of a re-usable wipe).
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Per-Johan

Liked: Cleanliness
Saknade TV.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Mark

Stayed 7 nights in Nov 2024