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Reviews of Monaco Hotel Cyberjaya

3 out of 5
Monaco Hotel Cyberjaya
NO4801 Jalan Perdana, Persiaran Multimedia, CBD Perdana, Cyberjaya, Selangor

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

mohd saharbudin

Stayed 1 night in Jul 2023
Response from aeshh on Jul 24, 2023
Thanks for your great feedback. we will endeavour to give best experience to all our guest during your stay at our hotel. Do come again. Thank you

8/10 Good

HYGINUS, W. P. LABUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3D2N here. Paid the same published price for the two nights but when it comes to getting complimentary items like coffee sachets, toilet roll, etc guest had to ask in order to get them. Was told housekeeping would only make up room on alternate days, not daily. I think this has to be reconsidered. It is not that guest gets a free stay on the second night. We are still paying but why are we not getting the privilege of what we are paying for? Might as well I check out and check in again, get another room and enjoy all the facilities. One good thing about this hotel is the receptionist is very friendly. You feel welcomed.
Stayed 2 nights in Mar 2023

10/10 Excellent

Geok Poh

Stayed 1 night in Feb 2023

10/10 Excellent

Alif Erfan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2023
Response from Kamal on Jan 22, 2023
Thanks for your great feedback. we will endeavour to give best experience to all our guest during your stay at our hotel. Do come again. Thank you

8/10 Good

ALEX

Stayed 2 nights in Mar 2022
Response from Aeshh on May 10, 2022
Dear Alex, thanks for the review. We're looking forward to see you soon. Have a nice day and stay safe !

8/10 Good

Sow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Aeshh on Oct 1, 2020
Dear Sow, thanks for the review. We're looking forward to see you soon. Have a nice day and stay safe !

10/10 Excellent

Liong, Sabah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe, and comfort place to stay in. The warmest services of staffs at counter are excellent.
Stayed 2 nights in Aug 2020
Response from aeshh on Sep 4, 2020
Thanks for your generous feedback and we are most welcome for your next visit. Your excitement give us spirit for the best service and memorable moment to share with. Have a wonderful day...

10/10 Excellent

Mukhlis

Stayed 3 nights in Aug 2020
Response from aeshh on Sep 8, 2020
Dear happy guest, Thanks for the awesome review and comment! We work hard to meet expectations like yours, and we're happy to hear that you're satisfied. Come back and see us soon. Cheers!

8/10 Good

Mohd abu bakar

Stayed 1 night in Aug 2020
Response from Aeshh on Aug 27, 2020
Thank you staying with us . Hope to see you in the future. Have a nice day !

2/10 Terrible

Kasidi

Stayed 2 nights in Jul 2020
Response from aeshh on Aug 13, 2020
We' re sorry to hear about your disappointment with us. We will improve to make your next stay be more better. We looking forward to see you soon!

6/10 Okay

letcumogan

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2019
Response from aeshh on Dec 28, 2019
Thank you for the review .

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
No services
There are rarely any services
Stayed 3 nights in Nov 2019
Response from aeshh on Dec 1, 2019
Thank you staying with us . Hope to see you in the future . Have a nice day !

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019
Response from Arissa on Oct 9, 2019
Thank you staying with us . Hope to see you in the future . Have a nice day !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Monaco Hotel on Sep 12, 2019
Dear happy guest, Thanks for the awesome review and comment! We work hard to meet expectations like yours, and we're happy to hear that you're satisfied. Come back and see us soon. Cheers!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No free parking as stated in the booking itinerary, the parking fee max RM 8 per entry. The property mentioned that need to call them to reserve parking since they only have limited slot. Guest need parking to park at the roadside for free parking, plus it is not safe.
Stayed 1 night in Aug 2019
Response from Monaco Hotel on Sep 3, 2019
Dear valued guest, Thanks for the awesome review and comment! We' re sorry to hear about your disappointment with us. We will improve to make your next stay be more better. We looking forward to see you soon!

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Aeshh on Aug 4, 2019
Thank you for the awesome review and staying with us! 😊

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & towels, good aircon & WiFi. Better than any other hotels nearby. Conveniently Mamak shop serve F & B till mid nite.
Stayed 1 night in Jul 2019
Response from Aeshh on Jul 25, 2019
Dear happy guest, Thanks for the awesome review and comment! We work hard to meet expectations like yours, and we're happy to hear that you're satisfied. Come back and see us soon. Cheers!

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
If ur looking for cleaning room n etc.. find another hotel
Stayed 2 nights in Jun 2019
Response from Monaco Hotel on Jun 26, 2019
Dear valued guest, We' re sorry to hear about your disappointment with us. Anyhow, we will improve to make your next stay be more better. We looking forward to see you soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
This area not busy
Stayed 1 night in Mar 2019
Response from Monaco Hotel on Mar 20, 2019
Dear valued guest, Thanks for the awesome review and comment! We' re sorry to hear about your disappointment with us. Anyhow, we will improve to make your next stay be more better. We looking forward to see you soon!

4/10 Poor

Veerakumar

Disliked: Staff & service
Not impressed
Clean small room. No room service for the four days I stayed. No basic amenities such as soap, tissue toilet tissue and other.
Stayed 4 nights in Mar 2019
Response from Monaco Hotel on Mar 20, 2019
Dear valued guest, Thanks for the awesome review and comment! We' re sorry to hear about your disappointment with us. Anyhow, we will improve to make your next stay be more better. We looking forward to see you soon!

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019
Response from Reception on Apr 1, 2019
Thank you for the review. Have a nice day !