Indoor pool, outdoor pool

Reviews of Harbor Shores on Lake Geneva

3.5 out of 5
Harbor Shores on Lake Geneva
300 Wrigley Dr, Lake Geneva, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1188 reviews" "
Rating 8 - Good. 281 out of 1188 reviews" "
Rating 6 - Okay. 95 out of 1188 reviews" "
Rating 4 - Poor. 45 out of 1188 reviews" "
Rating 2 - Terrible. 11 out of 1188 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shalaine S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake from our room was amazing. Everything is walking distance. I will recommend this hotel.
Stayed 2 nights in May 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Shalaine S. - Thank you for the review and rating. It was our pleasure to have you and we hope to see you again soon!

8/10 Good

Pramesti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in May 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Thank you for the review and rating Pramesti! We'd love to have you as our guest again when you come back to the area.

10/10 Excellent

adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again
Stayed 1 night in May 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Thank you for sharing Adam! We look forward to seeing you again next time.

10/10 Excellent

victoria

Traveled with partner
Liked: Staff & service, property conditions & facilities
We like You could walk to the stores and restaurants
Stayed 1 night in May 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Thank you for the review and rating Victoria! We hope to have you as our guest again on your next trip to the area.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here! Great views and location.
Stayed 2 nights in May 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Jocelyn - Thank you for the review and rating. It was our pleasure to have you and we hope to see you again soon.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Thank you for the rating Maria! We hope you choose to stay with us again on your next trip to the area.

10/10 Excellent

Joseph N.

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members encountered were engaging and seemed to enjoy what they were doing. The property is dated and in need of renovation, bur overall a good experience.
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on May 9, 2024
Hi there - We understand that we are an older property, and we are constantly making updates, but do smaller projects over a longer period of time to stay fully operational. We are happy to hear that you did have a good time when you were with us, and we appreciate the feedback!

10/10 Excellent

Angelo Mari

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the lake.
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 2, 2024
Thank you for the rating Angelo! We'd love to have you with us again in the near future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Kimberly - Thank you for the rating. Please keep us in mind when planning your next trip to the Lake Geneva area.

10/10 Excellent

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we upgraded to a higher level lakeview room and the view was great. Somewhat basic room that has been updated a bit, but clean, quiet, and a fair price in an excellent location
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on May 2, 2024
Jacquelyn - Thank you for the review and rating. We are so happy to hear that you had such a pleasant experience and we'd love to have you as our guest again soon.

6/10 Okay

Frederick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I called property before reservation to see if a balcony was available and front desk of property said it would be available for me and my family. Once I got there to check in, the front desk personnel said I was given misinformation…..,,I specifically reserved with Expedia because I thought the property was going to accommodate my request.
Stayed 2 nights in Mar 2024
Response from Shelley S. - Hotel Management on May 2, 2024
Frederick - We apologize for the issue you encountered with your reservation. Unfortunately, the room you booked through Expedia was our Standard Parkview Room, which is what you received. If you were to book through our property directly, we would have reserved the Lakeview at the time of booking. Again we are sorry this occurred and hope that outside of that, you enjoyed your time with us and consider coming back another time.

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 2, 2024
Thank you for the rating Raja! Please visit us again soon.

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great view of Lake
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 2, 2024
Thank you for the rating Judy! Please visit us again soon.

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice views from the balcony. Easy walk to downtown Lake Geneva restaurants and night life. Friendly staff.
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 2, 2024
Albert - Thank you for the review and rating. It was our pleasure to have you with us and we hope to see you again soon.

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean, updated, had a beautiful view. Staff were friendly, helpful, responsive. We would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 25, 2024
Thank you so much for sharing about your recent stay Jenny! We are thrilled that we met your expectations and look forward to seeing you again next time.

8/10 Good

Tonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 25, 2024
Thank you for the rating Tonia! Please keep us in mind when planning your next trip to the area.

10/10 Excellent

Rene, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The view is Amazing and we loved our stay
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 25, 2024
Thank you for the rating Rene! We hope you consider staying with us again on your next trip to the area.

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 25, 2024
Thank you for the rating Kiersten! Please visit us again soon.

6/10 Okay

Susan, Tomah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls were very thin could hear other guest tv on all night. Guest talking in the next room.
Stayed 3 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 25, 2024
Susan - We are sorry to hear about the issue you had during your time with us. We hope that outside of that, you enjoyed your visit!

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Thank you for the rating Richard! Please visit us again soon.

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and comfortable
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on Apr 19, 2024
Thank you for the rating Danielle. We hope to see you again in the near future.

8/10 Good

Francis

Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on May 22, 2024
Thank you for the rating Francis. Please keep us in mind when planning your next Lake Geneva trip.

10/10 Excellent

James J.

Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on May 9, 2024
Thank you for the rating James! Please visit us again soon.

10/10 Excellent

Adriana, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Lake Geneva and the location is very good. I do recommend Harbor Shores
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Thank you for sharing Adriana! We'd love to have you as our guest again on your next area visit.

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Thank you for the rating Matthew! Please visit us again soon.

10/10 Excellent

K.M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful and the hotel was very nice!
Stayed 3 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Thank you for the rating K.M.! Please keep us in mind when planning your next trip to the area.

10/10 Excellent

Valeria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay.
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Thank you for the rating Valeria. We'd love to have you with us again soon.

8/10 Good

Dennis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The view was very nice. The choice of pillows were either lumpy or rock hard. The resort fee was not disclosed until paying. The hot tub jets were so powerful and not enjoyable. Coffer cups were not sanitary.
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Dennis - Thank you for sharing about your recent experience. The resort fee is disclosed on all 3rd party websites, we are sorry if you missed it. We appreciate the comments about some suggestions for improvement, and they have been forwarded to our management team for further review. We hope outside of those things, you enjoyed your time with us!

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the upper room with balcony and amazing lake view.
Stayed 2 nights in Mar 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Juan - Thank you for the rating and review! It was our pleasure to be your Lake Geneva host hotel and we hope to have you with us again in the near future.

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and new. Staff so friendly. The pool was warm!
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on Apr 15, 2024
Anne - Thank you so much for the review and rating. We hope to have you with us again in the near future.

10/10 Excellent

Reena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in hotel were very friendly. The best part was the pool and hot tub. my kiddos loved swimming.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Apr 4, 2024
Reena - Thank you for the rating and review. We are thrilled to hear that you had such a pleasant visit and we hope you choose to stay with us again in the near future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Apr 2, 2024
Thank you for sharing Justin! We hope you revisit us again soon.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location, has a great view of the lake and the staff is very nice and professional.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Apr 2, 2024
Thank you for sharing about your recent experience Heather! We hope you choose to stay with us again in the near future.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the lake view from the top floor. The rooms were very clean and ready upon checking in. Everything is within walking distance.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Apr 2, 2024
Thank you for the review and rating Julian. Please revisit us soon!

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the kid playing basketball upstairs at all hours.
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for sharing. We are sorry to hear that your stay was disrupted by another guest, but we hope that outside of that you enjoyed your time with us and consider staying with us again soon.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel stay. Our room spacious and cozy, the electric fireplace threw out a lot of heat and our view of the lake was amazing. Such a wonderful place to stay. The pool and hot tub/sauna was an added plus! I highly recommend.
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for sharing Jennifer! We are thrilled that you had such a pleasant visit and appreciate you taking the time to share about your experience. We hope to have you with us again soon.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for sharing Victor! We hope to have you as our guest again soon.

10/10 Excellent

David, Champaign

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay was as good as the first and I look forward to my next visit.
Stayed 5 nights in Mar 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for the rating, review and for your patronage! We look forward to seeing you again next time.

10/10 Excellent

Liat, Mundelein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for the rating Liat. Please keep us in mind when planning your next trip to Lake Geneva.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for the rating Peter! We hope you choose to stay with us again on a future visit to the area.

10/10 Excellent

Sara

Traveled with group
Liked: Amenities, property conditions & facilities
Good location good service. We stay here annually
Stayed 5 nights in Mar 2024
Response from Shelley S. - Hotel Management on Mar 22, 2024
Thank you for the rating Sara! We hope to have you as our guest again in the near future.

8/10 Good

Dr. Nabiha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Mar 22, 2024
Dr. Nabiha - Thank you for the rating. We hope you consider staying with us again soon.

6/10 Okay

Nicholas

Very dated and lacking up keep. Amazing location but needs a facelift.
Stayed 2 nights in Mar 2024
Response from Shelley S. - Hotel Management on Mar 19, 2024
Nicholas - Thank you for sharing your recent experience. We are sorry that you did not take notice of all the upgrades we have made over the years. Most of our repeat guests have commented on the many improvements, but if you have not stayed with us before, you wouldn't know these things. We understand we are not a right fit for everyone, but we hope you at least enjoyed our downtown location during your time with us.

10/10 Excellent

Georgi, Schiller Park

Stayed 1 night in Feb 2024
Response from Shelley S.- Hotel Management on Apr 2, 2024
Thank you for the rating Georgi! We would love to have you as our guest again in the near future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal to for exploring lake Geneva
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Mar 14, 2024
Thank you for the rating Steve! We'd love to see you again soon.

10/10 Excellent

Mike

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! Rooms were very clean and view of the lake was spectacular! Love the location.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Mar 14, 2024
Mike - Thank you for sharing Mike! We hope to have you as our guest again soon!

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Mar 29, 2024
Thank you for the rating Harvey. We hope to have you with us again soon.

10/10 Excellent

Sara, Brookfield

Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on Mar 22, 2024
Thanks for sharing Sara! We appreciate the rating and look forward to seeing you again next time.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2024
Response from Shelley S. - Hotel Management on Mar 14, 2024
Thank you for the rating Mike. We hope you consider staying with us again on your next trip to the area.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2023
Response from Shelley S. - Hotel Management on Mar 14, 2024
Thank you for sharing Angela! Please visit us again soon.