해티즈버그 레이크 테라스 컨벤션 센터 근처 호텔 & 숙소 추천

“Unfortunately, we encountered roaches and what appeared to be bed bugs in our room. Since leaving the hotel, my children and I are still experiencing bites and skin breakouts, which has been extremely upsetting and concerning.”

“Friendly staff!”

“Nice stay”

“Room layout was good. The colors were nice but updates to room are needed. The transition trim from carpet to tile was missing and something was poking up. The grout is missing in the bathroom tiles and hallway. Carpet in the hallway leading to rooms is dirty. Painting is needed above the beds. Not against the hotel staff but unsupervised kids set off the alarm system.”

“Overall it was our stay at the hotel was good. The bed was clean and comfortable to sleep in. The bathroom was clean. The breakfast was good. The staff was very friendly. However, there were a few issues. Some of the furniture in the room had not been dusted well. The upholstered wall behind the bed was flaking and needed to be replaced. The ice machine on our floor was broken. The pool was not very clean or well maintained. Still, our stay was pleasant. I would recommend the hotel as a good...

“We had a nice one week stay the room was spacious it had 2 separate bedrooms and a full kitchen with a stove and an oven basically an apartment pool was nice only crowded one day for a big party staff was friendly breakfast is just okay overall it was a good stay”

“Good stay”

“Staff seemed rude or annoyed when checking in. Room key stopped working during the stay and I asked the staff for a new one. The staff member threw up her hands and rudely asked “well what room” and gave me a new key without verifying my ID. Customer service and safety are obviously not a priority here.”

“This was a very clean and well maintained property. The staff was friendly and accommodating to any needs that we had.”

“The shower curtain in the supposedly handicap access room came too far out so there was no way to prevent water from going all over the floor, making it very hazardous. The floor of the shower also had a severe slope toward the drain so that is was hard to maintain balance.”

“I had booked non-smoking room. When I entered the room, it was full of cigrette smell, door look was broken, bedsheets were dirty and no blankets were provided. The cigrettes were present all over the property. I would recommend Expedia to unlist such scrap properties from their website. The hotel management must work on cleanliness.”

“The desk clerk was awesome! Rooms not updated but clean and comfortable.”

“The check-in and check-out staff was great but I won't be staying here again. The hotel is dated with many stains and old towels. Toilet had water stains, shower was clean but looked worn. Towels, of which only one was given, aside from one fave towel and two washcloths were old and thin. There were stains on the walls, doors, bedding and everything just looked old. The AC worked well but was loud, which turned out to be a blessing. I was awoken at 2:45 a.m. by blaring rap music from another...